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Passenger experience: Delta, pioneering a seamless experience

20 July 2019 | By

In December 2018, Delta – in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration – unveiled the first biometric terminal in the United States. In a growing world that’s getting increasingly complicated, airports and airlines are turning to technology to streamline…

webinar

NEXTT: Designing for the future

11 April 2019 | By NEXTT Vision (IATA & ACI)

The NEXTT vision proposes industry transformation that will deliver improvements in customer experience and operational processes by leveraging new and emerging technologies. To conclude the 2019 series of NEXTT webinars, the NEXTT team turned their attention to the impact on airport infrastructure.  Increasing infrastructure capacity by implementing technology and innovative…

webinar

NEXTT: Industry-wide cost benefits

5 April 2019 | By NEXTT Vision (IATA & ACI)

NEXTT (New Experience Travel Technologies) reimagines on-ground and airport experiences; in particular the emerging technologies and digital transformation this involves. ACI and IATA’s jointly published NEXTT visions have attracted industry-wide agreement on the ‘what’. So, the subsequent questions become ‘why’ and ‘how’. In presenting updates on the NEXTT initiative, including…