news
Is it time for airports to embrace a fully self-serviced environment?
Self-service technology is imperative if airports aspire to meet the demands of tomorrow, emphasises Borry Vrieling from eezeetags.
List view / Grid view
Terminal Operations
Filter the results
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
article
Smoothing passenger flow and the airport departure experience
From the moment a passenger journeys to the departure terminal, they’re faced with a series of small but potentially stressful challenges.
webinar
Mining big data insights to improve gate turnaround and optimise safe capacity throughput
23 January 2020 | By Honeywell
Fueled by the explosion of data, smart sensors and connectivity, big data analytics and the Internet of Things (IoT) help airports to stay focused on their core mission: Flying cargo and passengers safely and on time – while optimising their operations and enabling great travel experiences. This webinar will explain…
video
Video: Future Travel Experience Global 2019
NEC attended FTE Global 2019 in Las Vegas to showcase how it can help airports and airlines create a seamless end-user experience.
news
Lyon Airport to expand robotic parking service with additional spaces
Following a successful trial, an additional 1,500 spaces have been added to the outdoor robotic parking service at Lyon Airport.
whitepaper
Whitepaper: Seamless travel
Explore the award-winning biometric and AI technology of NEC, unlocking uninterrupted kerb-to-gate travel with just a simple smile.
news
Fraport Greece to upgrade and modernise 14 airports
The modernisation project will benefit from a partnership between Fraport Greece and Hill International, who will oversee the construction risk management.
news
Changi Airport to begin Terminal 2 expansion works
In a bid to increase capacity and improve the passenger experience, expansion works will begin at Changi Airport at the end of January 2020.
news
Jersey Airport’s Future Airport Project is officially underway
The project involves the development of a new integrated terminal at Jersey Airport, led by Volkers Fitzpatrick.
news
Research suggests the possibility of faster and safer security scanners
New research, undertaken at Queen's University in Belfast, has lead to the beginning of a development project for more efficient security scanners.
article
Developing passenger touchpoints in Argentina’s airports
Technology will create new roles and new operational models requiring different competencies and mindsets. Martín Eurnekian, President of Aeropuertos Argentina 2000, reminds us that the user experience must remain at the centre of this transformation.
news
Therapy dog service introduced by Southampton Airport
Designed to soothe nervous fliers and passengers with hidden disabilities, the therapy dogs are now a semi-permanent feature at Southampton.
article
IATA One ID: A vision for an end-to-end biometric passenger journey
On 5 February 2020, International Airport Review and IATA will explore how and why the aviation industry stands to greatly benefit from One ID.
article
Delivering a smart solution for automated border control
As airports prepare to fulfil the new security and data collection requirements outlined by the EU, Chris Gilliland, Director of Innovative Travel Solutions within Vancouver International Airport, talks about how automated, self-service border control solutions must be considered.
news
Prague Airport launches terminal interior map in Apple Maps
In a bid to make wayfinding at the airport easier, Prague Airport has worked with Apple Maps to provide a digital map of the terminals' interior.