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Terminal Operations

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Airport Terminal OperationsHere, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

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Challenging the digital status quo at Cranfield University’s DARTeC

1 March 2021 | By

Set to open in 2021, the Digital Aviation Research and Technology Centre (DARTeC) at Cranfield University aims to bring together sector leads from across the aviation industry within a collaborative research environment to create, experiment and challenge the digital status quo. International Airport Review’s Junior Editor, Leah Hockley, spoke with three…

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Brace your airport for the new era of post-pandemic air travel

25 February 2021 | By

Vivian Cheung, Executive Director of Airport Operations at Airport Authority Hong Kong, explains how Hong Kong International Airport has been using the downtime during the pandemic to invest in biometric and touchless technologies, open test facilities, play its part in the distribution of the COVID-19 vaccine and even clean the…

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The true cost of the COVID-19 crisis for aviation: Its people

22 February 2021 | By

The European Transport Workers’ Federation (ETF) is the largest organisation representing aviation workers in Europe. In an article for International Airport Review , Eoin Coates, Head of Aviation at ETF, highlights the impact of the coronavirus pandemic on aviation's workerforce, and calls on the European Commission to act now to…