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Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
More than 4,000 physical distancing floor and seat markings at check in, security and gate lounges, alongside 420 hand sanitiser units, have been deployed at Melbourne Airport.
Passengers at Norway’s airports can enjoy the summer season with a new end-to-end touchless airport experience.
Guests can now receive remote assistance from a live guest experience member through LAX’s new virtual help desk.
Infrared screens, ultraviolet and iris recognition technology are some of the new health and safety initiatives being deployed at Changi.
The Smart Security vision aims to deliver effective security throughout the passenger journey, resulting in the ability to move away from a one-size-fits-all approach.
Fiumicino International Airport and Ciampino Airport have become the first airports in the world to receive the voluntary Biosafety Trust certification.
In order to support the industry as air travel begins to recover, ACI-NA has released 42 recommendations and priorities for aviation during COVID-19.
Around 40 airport operators and airlines are currently involved in the EASA and ECDC COVID-19 guidelines monitoring programme, with Istanbul Airport being among the most recent additions.
Satyaki Raghunath, Chief Strategy and Development Officer at Bangalore International Airport Limited, discusses how Kempegowda Airport responded to the unprecedented impact of the COVID-19 pandemic and how it is preparing for the full resumption of operations.
As airlines begin to resume operations and the airport sets to re-open its Terminal 3, Manchester Airport has introduced a range of COVID-19 safety measures in preparation for the return of passengers.
Vision-Box is set to host a series of live talks between leading representatives from government, travel, tourism and aviation.
The new COVID-19 measures implemented by the Bahrain Airport Company will work to protect the health of passengers and staff at the terminal.
Andrew Brodie, CEO of Sunshine Coast Airport, discusses the wide range of new developments currently underway at the airport and how it has seized the opportunities created by COVID-19 as part of International Airport Review’s exclusive CEO series.
The five-point Healthy Airport programme highlights GTAA's commitment to protecting the health of Toronto Pearson Airport's passengers.
