John F. Kennedy International, Newark Liberty International, LaGuardia, New York Stewart International and Teterboro Airports have received the accreditation.
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Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
Andreas Conrad, Head of Marketing at Qognify, discusses how Enterprise Incident Management (EIM) and next generation Video Management Systems (VMS+) can help to improve how airport incidents are managed as they unfold.
ACI World's new proposed audit programme, to be delivered in partnership with Bureau Veritas, will support the airport industry's recovery from COVID-19.
The facility will offer COVID-19 PCR swab tests to passengers, employees based at Gatwick and the general public, including local residents.
The two facilities, which will be operated by Randox and RocDoc, will offer the option of either a drive-through or walk-in test and PCR or LAMP testing.
Groupe ADP's airports in Paris, Madagascar, Turkey, Saudi Arabia, India and Croatia, among others, have been awarded the ACI accreditation.
Following Avalon Airport’s decision to implement touchless self-service technology – for the first time in Australia – in May 2020, International Airport Review spoke to the airport’s CEO, Justin Giddings, to find out how this technology may affect the airport experience.
The project consists of a terminal extension and development of associated outdoor areas at Helsinki Airport, including two new parking garages and a weather-protected passageway.
Budapest Airport’s Chief Commercial Officer, Kam Jandu, illustrates how Budapest passengers can take control of their own airport journey, even during the COVID-19 pandemic.
The transformation project is estimated to be completed 18 months ahead of schedule due to efficiencies gained by lower passenger traffic at LAX and throughout the country.
Abu Dhabi Airports' new enhanced system will mitigate crowding, facilitate social distancing amid COVID-19 and shorten queues.
Why Performance Based Oversight, SeMS and professionalisation of training are imperative for the aviation sector
Kirsty Wells, SeMS Programme Lead, and Nina Smith, Head of Training and Human Factors at the Civil Aviation Authority (CAA), discuss the move towards Performance Based Oversight and how SeMS is the stepping stone in achieving this, alongside the professionalisation of training.
With certain elements of Dublin Airport's Terminal 1 beginning to reach the end of their life, the airport is now seeking planning permission for necessary redevelopment works.