The first IoT application at Schiphol involves the option for passengers to share real-time feedback regarding their experiences in the toilet facilities.
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Here, International Airport Review explores the various procedures that occur within an airport’s terminal.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This Terminal Operations section of the website will provide you with information that you can use to ensure your airport keeps beating.
A new report has said that to remain resilient, UK airports should be prepared for disruptive technologies and share data.
In order to offer convenience to passengers, airport authorities are concentrating on the adoption of self-service solutions.
Miami Airport has unveiled its new automated baggage handling system as part of its capital improvement programme to streamline services.
16 October 2019 | By Unisys Corporation
ABOUT THIS WEBINAR Security threats to airports have evolved significantly over time, especially with the convergence of IT and OT. With steadily increasing passenger volumes, ensuring airport and passenger security without compromising the travellers’ airport experience is challenging. Modern travellers expect a seamless, paperless and secure travel experience, which traditional…
New self-driving wheelchairs being tested at Tokyo-Narita International Airport are capable of independently detecting and avoiding obstacles.
Technologies such as humanoid robots, autonomous shuttles and virtual reality are all being trialled at Christchurch Airport.
In answer to recent passenger growth, this newly expanded terminal will be capable of serving 5.17 million passengers per year once complete.
Travel agent, passenger, shareholder or legislator, no matter what the answer is, Gaëtan Gagné, Former President and CEO of Aeroport de Québec Inc, says knowing who your primary customer is will help you to define what expectations you must fulfill. As a result of this, YQB built a business strategy…
Interview Spotlight: Li Huayu, Assistant President and General Manager of International Civil Aviation at Nuctech
Li Huayu, Assistant President and General Manager of International Civil Aviation at Nuctech, discusses the current biggest threat to airport security, and further technologies that need to be developed to tackle airport threats.
Gidionton Siagian from Angkasa Pura I Airports explained why the future of airports will be based on passenger experience, automation and biometrics; an insight into the technology trends in Indonesia.
The concept of seamless travel – a vision all airports are working to secure – relies on the flow of passengers through the terminal being uninterrupted and without delay.
4 October 2019 | By Dassault Systèmes
ABOUT THIS WEBINAR The right resource allocation is key in improving passenger flow at your airport. But without an holistic view on the operations, inefficient or even counter-productive decisions are easily made. In this webinar we explain how a passenger flow model can be used to determine the optimal resource…