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Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
John F. Kennedy International Airport has announced the launch of a free virtual queuing programme for passengers at Terminal 4, to provide a more predictable and seamless airport experience.
Victoria International Airport has welcomed new funding from the Government of Canada to improve the airport’s infrastructure and maintain safety, security, and connectivity for passengers, workers, and communities.
Toronto Pearson International Airport has urged Canadian authorities to act ahead of the upcoming summer travel season, as the airport continues to battle passenger delays and hours-long queues.
Amit Dabas, Chief Security Officer and Head, Loss Prevention at Adani Airports, delves into the topic of airport security and explains the wider, though no less important, role this department plays in airport brand image and achieving a positive passenger experience.
Hong Kong International Airport has conducted an aircraft crash and rescue exercise, with the aim to familiarise the airport community with the safety procedures for the new third runway.
As Changi Airport prepares to meet the expected increase in passenger traffic in the months ahead, Changi Airport Group has announced the return of operations in Terminal 2.
23 May 2022 | By
Here we take a look at Load and Balance Systems (LBS). The final piece in the jigsaw that ensures that the plane gets off the ground (also called weight and balance).
23 May 2022 | By
The Baggage Reconciliation System is responsible for making sure only the correct bags are loaded onto aircraft. Below we tell you a little more about how that is done.
23 May 2022 | By
The baggage handling system is arguably the most important part of the bag journey. Below we talk through what it is, what it does, and why it is so critical to airport operations.
In June 2022, works will begin on the Auckland Airport Transport Hub, a $300 million-plus development, which will transform the passenger, check-in, and baggage handling experience.
Eoin Coates, Head of Aviation and Daniela Modonesi, Ground Staff Committee Chair at the European Transport Workers’ Federation, explain that since the COVID-19 pandemic, unruly and disruptive passengers have become increasingly evident throughout airports, but regulations must be enforced to prevent any further distress to aviation employees.
Miami International Airport has been recognised with Achievement Awards 2022 from the National Association of Counties for innovative government programmes that help to improve passenger and cargo operations.
The recent successes are confirming Leonardo as one of the main players in the BHS sector in Europe. The high availability and reliability of its sorter based on cross belt technology, the Multi-sort Baggage Handling System (MBHS), that is one of the most advanced, high-performance baggage handling systems on the market, is one…
The aviation industry is full of systems each with its own acronym, along with its own vitally important role and responsibility within the passenger journey. Here we take a look at Departure Control Systems and the role that plays in the smooth operation of airlines and airports across the globe.
The new MBHS-HD (Heavy Duty) is now able to overcome gradients of up to 15° and a vertical difference of over 8 meters.
