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Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
Fran Kauzlaric, Innovation Lead at Brussels Airport Company, shares how the airport’s use of innovative technologies to ‘predict the future’ has brought some much needed certainty to the uncertain times of the pandemic.
ACI has updated its guidance on practical health and operational measures that can be introduced to support safe travel, and has also expanded the guidance to include information on health passes and vaccinations, as well as risk management with a particular focus on human factors during recovery.
On 1 June 2021, Quito International Airport celebrated the first anniversary of its resumption of operations after an all but total industry-wide shut down due to the COVID-19 pandemic. Ramón Miró, Quiport's new President and CEO, reveals how this airport became the first in Latin America to resume operations during…
The NCA warns that furloughed airport and port staff who are returning to work and who have detailed knowledge of controls and processes around the border could be targeted by organised crime groups.
30 July 2021 | By TAV Technologies
TAV Technologies is pleased to share its new corporate video.
Fraser Ralston, Group Head of Digital at AGS Airports, explains how Clyde uses artificial intelligence to understand passengers’ questions and to provide answers, as well as how ‘he’ is furthering the AGS digital passenger experience agenda.
In the third and final instalment of an exclusive mini-series by International Airport Review, Sarah Talbot, Project Manager and Airport Planner at ADM Aéroports de Montréal, discusses the intricacies of implementing ORAT within the airport’s major infrastructure projects.
Roel Huinink, President and CEO of JFKIAT, speaks to International Airport Review about how the airport has integrated camera-enabled technology into their airport operations, which provides real-time alerts on social distancing and indicates where resources and staff are best deployed.
The goal of the innovate profit-sharing agreement is to unleash growth potential, even more pertinent in this time of uncertainty post-COVID.
Marc Houalla, Deputy Executive Director of Groupe ADP and Managing Director of Paris‑Charles De Gaulle Airport, argues that big data and artificial intelligence is becoming increasingly essential for airport management and takes an in-depth look at how it benefitted operations within his own airport.
Ersin İnankul, Chief Digital and Commercial Officer at Istanbul Airport, speaks to International Airport Review about the airport’s quest to offer a completely seamless passenger experience through touchless technologies, artificial intelligence and biometrics.
The ROUTES Partnership and United For Wildlife have launched a new ‘Step Up to Stop Wildlife Trafficking’ campaign and are encouraging all aviation companies that want to help to end wildlife trafficking in air transport to get involved. For International Airport Review, Michelle Owen, ROUTES’ Lead, discusses the campaign and…
Rika Ito, Manager of the Environmental Management Group at Kansai Airports, details the commitment being made to address environmental issues and the advantages of working collaboratively between the three airports under the group’s operation in the next instalment of International Airport Review’s exclusive series.
Zihong Gorman, IT Manager at San Francisco International Airport, details how upgrading their ETL programmes has reinvigorated analytics tools at the airport and is allowing both itself and business users to achieve so much more from their data.
With passenger numbers expected to be 47.3 per cent down by the end of 2021 compared to 2019, ACI World has predicted that global traffic may take up to two decades to return to previously projected levels.
