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ACI Europe passenger data for March 2020 shows impact of COVID-19
As the COVID-19 pandemic continues to impact the aviation industry, data from ACI Europe shows a 59.5 per cent fall in passenger traffic in March 2020.
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Terminal Operations
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Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
news
San Francisco Airport postpones Terminal 3 West project
The project, which was set to renovate the remaining section of San Francisco International Airport's Terminal 3, has been postponed due to COVID-19.
article
Improving an airport’s approach to accessibility with Hack Access
Janice Valentine, CEO and founder of Hack Access – a non-profit organisation advocating for accessibility – discusses the 2020 Hackathon at Dublin Airport and how the organisation is working to make the travel experience for those with varying abilities a far smoother and more enjoyable experience.
whitepaper
Seamless identity management: A new path for hygienic transactions?
Discover how seamless identification technology can help to prevent the transmission of pathogens at airports.
news
Haneda Airport adds new passenger experience services to Terminal 2
In order to offer the best passenger experience, Haneda Airport has introduced a range of new services at its Terminal 2, including self-service baggage drops and smart security check lanes.
article
Biometrics to advance significantly, says CEO of Philadelphia Airport
Rochelle ‘Chellie’ Cameron, CEO of Philadelphia International Airport, tells International Airport Review about the importance of the airport’s workforce, and the significance of guest experience.
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Aena adapts airport operations as a result of Spain’s COVID-19 crisis
Due to the restrictions put in place by the Spanish government as a result of the COVID-19 outbreak, Aena has adapted airport operations across its entire network.
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Mining big data insights to improve gate turnaround and safe throughput
Honeywell and International Airport Review previously hosted a webinar to explore how airports can tackle the challenge of increased travellers and traffic whilst remaining safe, secure and efficient.
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Modernising data analytics at Winnipeg Airports Authority
Trevor Strome, Director of Digital Airport Solutions at WAA, presents exactly how data analytics can improve an airport’s operational efficiency.
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Emphasising the importance of a safe and secure aviation industry
Despite often being seen as an inconvenience and the reason for longer journey times, José Luis Nieto, Head of the Security Division at Aena, discusses the importance of airport security in ensuring safe travel and limiting the number of industry-changing security issues.
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How airport-wide flow management helps solve capacity constraints
Globally, airports’ capacity is under strain, and operators are focused on maximising existing and growing capacity. With space at a premium and passenger safety paramount, capacity planning requires intelligent forecasting. With combined end-to-end passenger flow and flight data insights, future-planning is more straightforward, transparent, and accurate.
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MWAA: Building a foundation for airport business transformation
Goutam Kundu, Chief Information Officer of the Metropolitan Washington Airports Authority (MWAA) and Founder of MWAA Labs, shares a personal look at the transformative journey that’s taken place over the last several years at the two-airport system of the U.S. nation’s capital.
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Updating an existing BHS without disrupting the live screening process
Ben Cordingley, Head of Baggage and Commercial Operations at Gatwick Airport, discusses the challenges of replacing 27 hold baggage screening machines while still processing 50,000 bags a day.
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Safe guarding the integrity of Bahrain’s BHS
On 1 October 2019, new Baggage Acceptance Rules were introduced at Bahrain International Airport to prevent system disruption. We spoke to Bahrain Airport Company regarding how these will alter both the passenger experience and terminal procedure.
news
ACI World calls for infrastructure and customer experience investments
Angela Gittens, ACI World Director General, has emphasised the need for investments to ensure the continued beneficial operation of airports worldwide.