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26 September 2018

Improving the Passenger Experience with Passenger Flow Management

26 September 2018 | By Leidos

For many, the most stressful part of air travel is waiting at the airport. Crowded terminals, longer queues and wait times for check-in, security, customs, baggage claim, and even taxi queues quickly turn anxious travelers into frustrated passengers.

ON-DEMAND IATA Webinar

The future of airport retail

ON-DEMAND | By IATA Consulting

Last year, global non-aeronautical revenues for airports reached US$60bn; representing 40% of global airport revenues. Although these are significant amounts, the full non-aviation business potential is often not realised at airports.

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