news
Heathrow Airport mobility workers strike over pay as Unite urges airport to intervene in dispute
Untrained staff drafted to cover Wilson James PRM roles as Heathrow faces growing criticism and intensified strike action.
List view / Grid view
Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
news
Toronto Pearson invests $1.57 million to grow skilled trades and improve local job opportunities
Toronto Pearson's Uplift Fund backs 11 organisations to train over 2,000 residents for skilled trades and employment pathways.
news
Menzies Aviation staff at Edinburgh Airport reject pay offer as summer strike threat grows
Around 300 Menzies Aviation workers at Edinburgh Airport have rejected a pay deal, raising fears of summer strike action.
news
Global airports unite to trial startup tech aiming to transform sustainability, AI and passenger experience
Ten leading airports select innovative startups to pilot solutions in AI, luggage handling, navigation, and green energy across real-world environments.
news
Southampton Airport completes multi-million-pound upgrade with next generation security scanners
Southampton Airport installs advanced NGSC scanners, allowing passengers to keep devices and liquids in hand baggage, speeding up security checks.
webinar
Driving future-ready airport security checkpoints
20 May 2025 | By Smiths Detection
Join this virtual panel to discover how airports can drive faster decisions, stronger threat detection, and greater control over their security operations.
article
Five minutes with Jennifer Aument, CEO of The New Terminal One at JFK International Airport
Holly Miles speaks with CEO, Jennifer Aument, about the benefits of P3s, her challenges and how at JFK New Terminal One – women lead.
news
London Gatwick Airport strikes over May half-term set to cause disruption for thousands of holiday travellers
Refuelling and baggage staff strikes at London Gatwick Airport threaten major delays during peak May half-term travel.
news
Mumbai airport unveils new AOCC with digital platform to boost efficiency and real-time operations
CSMIA launches a next-gen Airport Operations Control Centre, integrating aviio for faster decisions, better coordination, and enhanced passenger experience.
webinar
Breaking down silos and orchestrating data to unlock a smarter airport
30 April 2025 | By Zühlke, Zurich Airport, Munich Airport & Fraport
Join us for this virtual panel discussion where leading airports focus on how they are transforming from data collectors to data orchestrators. Learn how they are connecting siloed systems, leveraging predictive tools, and building smarter, scalable digital ecosystems.
article
Continuously improving security at London Gatwick Airport
Jav Mizra, Security Continuous Improvement Manager at London Gatwick Airport, sat down with International Airport Review’s Gabriel Higgins at the International Airport Summit 2024, to speak about his role and optimising security with technology and innovations.
news
Lufthansa Innovation Hub and Munich Airport Terminal 2 team up to accelerate airport innovation
The partnership will explore pilot projects with startups to enhance efficiency, passenger experience, and sustainability at Terminal 2.
article
The top 10 busiest airports in the world by passenger numbers
In this article, we review which airports had the highest passenger numbers in 2024, based on the total number of departing, arriving, transferring and direct passengers.
news
TSA to enforce REAL ID rules from 7 May at all US airport checkpoints
From 7 May, US passengers must show REAL ID-compliant ID at TSA checkpoints or face delays and possible denial.
article
Building people operations at JFKIAT and fostering community engagement
11 April 2025 | By
At the International Airport Review Summit in Amsterdam 2024, Vernon M. Taylor Director, People Operations JFK International Air Terminal, sat down with International Airport Review to speak about the creation and his role in the department of People Operations.
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer