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Terminal Operations

 

Airport Terminal OperationsHere, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

webinar

Enabling checkpoint flexibility with responsible open architecture

15 September 2025 | By Smiths Detection

Open architecture allows hardware and software from different suppliers to be plugged together so airports achieve operational efficiencies. This panel examines what responsible looks like in practice with open interfaces, common data formats, clear accountability and an assurance approach that supports technical standards, certification and liability.