From accessibility to inclusivity at Canada’s YWG Airport
Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
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Designing airport terminals to be dementia-friendly
Joshua Jones, Architect at Weston Williamson + Partners, provides an overview of the challenges people with dementia face when travelling through traditional airports, and the techniques available to combat them.
Have you considered a hackathon at your airport?
Niamh O’Brien, Head of Dublin Airport’s The Future Factory, explains how hackathons have led to the creation of accessibility concepts that have greatly improved the PRM experience within the airport.
Contactless: The new norm in aviation
Murali Varadarajan, Senior Vice President and Head of Operations at Mumbai International Airport Limited, discusses how airports should tackle the challenge of improving efficiency in the face of COVID-19.
Passengers first: Your way to smoother operations
Data is one of the vital elements in an airport operations centre (APOC). Another key to a great future? People. Korijn Defever, Operational Improvement Manager at Brussels Airport, and Bart Seuntjens, General Manager for Brussels Airport Consulting, talk about their successful set up of an APOC and explain how it has helped…
London Heathrow: Britain’s front door for passengers and cargo
Heathrow’s Head of Data and Analytics, Nick Beresford, details the airport’s data transformation journey; exploring new ways to exploit data to enable an efficient operation, drive business value and deliver an excellent passenger experience.
Airport cities: More than just offices, hotels and restaurants
Dr Viktoriia Myroniuk, Programme Leader for BEng/MEng Aeronautical Engineering at the University of Salford, discusses aspects of airport cities that are not commonly considered.
Toronto Pearson’s Healthy Airport programme protects passenger health
As part of its efforts to restore passenger confidence in the aviation industry, the Greater Toronto Airports Authority has implemented its Healthy Airport programme at Toronto Pearson Airport to limit the spread of COVID-19 and keep the safety of passengers as its top priority.
Aviation must always be prepared for the unknown, says CEO of Ontario Airport Authority
In the latest instalment of our exclusive CEO series, Mark Thorpe, CEO of Ontario International Airport Authority, discusses the importance of shifting the industry’s mindset to a business point of view and the need to consider the consumer.
A robust testing programme should replace quarantine
Luis Felipe de Oliveira, ACI World Director General, provides his opinion on how air travel can resume without increasing the risk of infection or the fear of unnecessary quarantine.
Issue 4’s Airport Security In-Depth Focus
Airport security will now need to consider more than potentially concealed items. There will be many questions directed to the security sector regarding its evolution post pandemic.
Aviation must keep fighting to keep flying post COVID-19
An optimistic mindset, a positive outlook, a never-say-die attitude and perseverance will take us through this crisis, as this resilient industry did post 9/11, says Inderjit Singh, ICAO Airport Consultant and former CEO of Indira Gandhi International Airport.
Uber secures safe airport surface access during COVID-19
Rob Mitchell, Global Business Development Lead for Airports at Uber Technologies, details how in response to the pandemic, procedures have been amended to increase health and safety standards during a passenger’s journey to the airport; setting the stage for the recovery of airports.
How COVID-19 has enhanced the need for One ID
Amandine Thomas, Project Manager for the One ID initiative at IATA, details the project’s progress and how this will further evolve in the future.
Issue 4’s Guide to Self-Service Technologies
How can an airport efficiently implement self-service processes without facing significant costs?