Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
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Joshua Jones, Architect at Weston Williamson + Partners, provides an overview of the challenges people with dementia face when travelling through traditional airports, and the techniques available to combat them.
Niamh O’Brien, Head of Dublin Airport’s The Future Factory, explains how hackathons have led to the creation of accessibility concepts that have greatly improved the PRM experience within the airport.
Murali Varadarajan, Senior Vice President and Head of Operations at Mumbai International Airport Limited, discusses how airports should tackle the challenge of improving efficiency in the face of COVID-19.
Data is one of the vital elements in an airport operations centre (APOC). Another key to a great future? People. Korijn Defever, Operational Improvement Manager at Brussels Airport, and Bart Seuntjens, General Manager for Brussels Airport Consulting, talk about their successful set up of an APOC and explain how it has helped…
Heathrow’s Head of Data and Analytics, Nick Beresford, details the airport’s data transformation journey; exploring new ways to exploit data to enable an efficient operation, drive business value and deliver an excellent passenger experience.
Dr Viktoriia Myroniuk, Programme Leader for BEng/MEng Aeronautical Engineering at the University of Salford, discusses aspects of airport cities that are not commonly considered.
As part of its efforts to restore passenger confidence in the aviation industry, the Greater Toronto Airports Authority has implemented its Healthy Airport programme at Toronto Pearson Airport to limit the spread of COVID-19 and keep the safety of passengers as its top priority.
In the latest instalment of our exclusive CEO series, Mark Thorpe, CEO of Ontario International Airport Authority, discusses the importance of shifting the industry’s mindset to a business point of view and the need to consider the consumer.
Luis Felipe de Oliveira, ACI World Director General, provides his opinion on how air travel can resume without increasing the risk of infection or the fear of unnecessary quarantine.
Airport security will now need to consider more than potentially concealed items. There will be many questions directed to the security sector regarding its evolution post pandemic.
An optimistic mindset, a positive outlook, a never-say-die attitude and perseverance will take us through this crisis, as this resilient industry did post 9/11, says Inderjit Singh, ICAO Airport Consultant and former CEO of Indira Gandhi International Airport.
Rob Mitchell, Global Business Development Lead for Airports at Uber Technologies, details how in response to the pandemic, procedures have been amended to increase health and safety standards during a passenger’s journey to the airport; setting the stage for the recovery of airports.
Amandine Thomas, Project Manager for the One ID initiative at IATA, details the project’s progress and how this will further evolve in the future.
How can an airport efficiently implement self-service processes without facing significant costs?