Optimise your airport resources with the new Level of Services concept!
ABOUT THIS WEBINAR
When evaluating and determining the overall airport performance, it is particularly crucial to have a balanced view of the passenger terminal system from the perspective of different airport stakeholders and users.
Therefore, IATA and ACI have joined forces to provide an objective and unbiased analysis of the provided Level of Service (LoS) at terminal facilities. The new guidelines were published in the latest update of IATA’s Airport Development Reference Manual (ADRM). This neutral assessment determines the best possible solutions to optimise the LoS and available terminal capacity for the whole airport community.
As the new LoS concept comes with a completely new philosophy, this webinar will provide participants with detailed insights to this new framework and its proper application. Practical examples from recent IATA Consulting projects will illustrate how to best apply the rather abstract definition to real cases.
Key learning points
In watching this webinar, you will:
- Comprehend the new LoS concept and its background/rationale
- Understand the differences between the old and the new LoS concept
- See practical applications of the new LoS concept in capacity assessments using simulation
- Learn how to apply the rather abstract definition to real cases
- Learn from examples about possible pitfalls in the interpretation of LoS space standards and the consequences of wrong interpretation
Jurgen Renner – Manager, Airport Consulting, IATA
Jurgen gained comprehensive experience in the aviation industry, particularly in strategic airport development and airport management. In more than twelve years of his professional career, he participated in 50+ successful airport consultancy projects of various scales throughout the world. Working presently in IATA’s Consulting department in Montreal, Jurgen is responsible for the management and delivery of airport infrastructure projects comprising planning & design and specific analyses such as capacity and Level of Service assessments. Jurgen is also IATA’s permanent member in the ICAO Aerodromes Panel where new Standards and Recommended Practices (SARPs) are being developed. Before joining IATA in 2009, Jurgen worked in Germany for the airport management company HOCHTIEF AirPort. By leading the Technical Working Group, he was responsible for the detailed elaboration of all technical elements associated with HTA’s airport privatization projects. Jurgen holds two university Master degrees in Civil Engineering and MBA in International Management.