What did we learn from the Seamless Travel Series?
Posted: 7 June 2017 | International Airport Review | No comments yet
What is seamless travel? How does it differ from passenger experience? How might different airports must rethink the way they treat different passengers? Here’s what the ‘Seamless Travel Series’ taught us…
“It’s no longer a question of passenger experience; it’s now about seamless travel.”
These are the words International Airport Review offered following PTE earlier in March 2017. Technological advances are currently so fast than most industries are struggling to keep up. Airport and aviation is beginning to turn a corner we feel, led by a cluster of airports and airlines that are implementing exciting new developments such as biometric facial recognition and single token travel, exploring blockchain technology and other exciting new prospects such as robotics. It’s no longer a question of passenger experience; the discussion now surrounds ‘seamless travel.’
We spoke to several different individuals throughout the ‘Seamless Travel Series: from airport to airline consultant to accreditor to supplier. Whether it was with Brisbane discussing an airport’s role as a reflection and seamless transition point between the sky and the city, or whether it was Lufthansa Consulting’s insight into how airport and airlines are now working together to ensure a seamless experience for all, we strived to offer a balances look into the progress currently being made in the world of passenger experience.
We therefore invite you to take a look at International Airport Review‘s exclusive ‘Seamless Travel Series’ below and as ever, feel free to comment, share and discuss any of the insight we offer.
Enjoy.
Elevating experience at Hamburg – Hamburg CEO Michael Eggenschwiler
Small changes, big differences for PRMs – Roberto Castiglioni, Accessible Air Travel Advisor
Using data to improve operational efficiency – Nick Gates, Product Portfolio Director at SITA UK
Stay Connected with International Airport Review — Subscribe for Free!
Get exclusive access to the latest airport and aviation industry insights from International Airport Review — tailored to your interests.
✅ Expert-Led Webinars – Gain insights from global aviation leaders
✅ Weekly News & Reports – Airport innovation, thought leadership, and industry trends
✅ Exclusive Industry Insights – Discover cutting-edge technologies shaping the future of air travel
✅ International Airport Summit – Join our flagship event to network with industry leaders and explore the latest advancements
Choose the updates that matter most to you.
Sign up now to stay informed, inspired, and connected — all for free!
Thank you for being part of our aviation community. Let’s keep shaping the future of airports together!
Related topics
Aeronautical revenue, Air traffic control/management (ATC/ATM), Airport development, Airside operations, Baggage handling, Big data, Biometrics, Blockchain, Drones, Economy, Emissions, Information technology (IT), New technologies, Passenger experience and seamless travel, Passengers with reduced mobility (PRMs), Regulation and Legislation, Sustainability, Terminal operations, Tourism
Related airports
Brisbane Airport (BNE), Hamburg Airport (HAM), Munich International Airport (MUC)
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer