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Using biometrics to increase the safety and efficiency of airport processes

22 September 2021 | By ,

Carlos Souza, Integrated Planning Coordinator and Felipe de Sousa, Operational Performance Coordinator at the Brazilian Ministry of Infrastructure, explain how the Safer Boarding Project will help Brazilian airports to achieve operational efficiency, create a seamless and personalised passenger journey and, ultimately, lead to revenue increases.

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International Airport Review Issue 4 2021

17 August 2021 | By

In this jam-packed issue we feature articles from industry experts on a range of topics including: contactless technology; resilience and recovery; noise management; airport economics; digital identities; security culture; baggage operations; winter operations and also, an event review of our hugely successful Airport of the Future Online Summit which took…

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Introducing Clyde: The voice and chat bot

27 July 2021 | By

Fraser Ralston, Group Head of Digital at AGS Airports, explains how Clyde uses artificial intelligence to understand passengers’ questions and to provide answers, as well as how ‘he’ is furthering the AGS digital passenger experience agenda.

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