List view / Grid view

Passenger experience and seamless travel

Helsinki Airport launches interactive 3D map to improve passenger navigation and terminal experience

1 July 2025 | By Gabriel Higgins

The new 3D map helps passengers find shops, cafés, and departure gates, offering step-by-step routes and accessibility options.

article

Become a smarter airport: Improve efficiency, passenger experience, and revenue through real-time passenger flow monitoring

30 June 2025 | By AeroCloud Systems

Discover how AeroCloud Optic helps airports improve efficiency, passenger experience, and revenue through real-time passenger flow monitoring.

news

Air Canada expands codeshare with Lufthansa to include Deutsche Bahn rail at Frankfurt airport

30 June 2025 | By Gabriel Higgins

Air Canada now offers seamless rail connections via Lufthansa Express Rail at Frankfurt, enhancing intermodal travel across Germany and beyond.

news

Airport Honour Awards judging panel announced!

30 June 2025 | By International Airport Summit

International Airport Summit has just announced the judging panel for its prestigious Airport Honour Awards, read on to find out who will be picking the winners of the 10 award categories.

article

Understanding what airport concession sustainability means for gen alpha: A Bologna Airport case study

30 June 2025 | By Nicola Gualandi, Stefano Gardini

Nicola Gualandi, Retail and Advertising Manager & Stefano Gardini, Business Non-Aviation Director at Bologna Airport, examine the importance of bringing sustainability into the airport-concessionaire relationship in meeting the expectations of the next generation of airport passengers using their airport as a case study.

news

Zaha Hadid Architects to design Vilnius Airport’s new arrivals terminal following global competition

27 June 2025 | By Gabriel Higgins

Zaha Hadid Architects will design Vilnius Airport’s new arrivals terminal, aiming to blend Lithuanian culture with modern infrastructure.

news

Bristol Airport publishes 2040 Master Plan aiming to boost regional economy and expand connectivity

27 June 2025 | By Gabriel Higgins

Bristol Airport reveals its 2040 Master Plan, targeting sustainable growth, new long-haul routes, and 1,000 regional jobs.

news

Miami Airport breaks ground on concourse K as part of major passenger-focused expansion programme

26 June 2025 | By Gabriel Higgins

MIA begins construction on concourse K, a key project in its £9 billion modernisation and sustainability-driven expansion.

webinar

Become an airport that leads: How passenger experience delivers a competitive edge

26 June 2025 | By AeroCloud

Join this panel to explore how airports like Luton and Liverpool are using technology to enhance passenger satisfaction, boost revenue, and gain a competitive edge, without compromising operational efficiency.

news

Most UK airports rated good or very good for accessibility in latest CAA annual report

25 June 2025 | By Gabriel Higgins

The CAA’s 2025 accessibility report finds rising demand and strong overall performance, though Heathrow, Edinburgh, and Prestwick need improvement.

news

Taipei Songshan Airport transforms check-in with biometrics, self-service, and mobile-first passenger experience

25 June 2025 | By Gabriel Higgins

Taipei Songshan Airport is upgrading check-in with biometric kiosks, mobile access, and self-service bag drops to improve speed and passenger satisfaction.

article

Unlocking Brazil’s aviation potential

25 June 2025 | By Fábio Rogério Carvalho

Holly Miles spoke with Fábio Rogério Carvalho, Presidente da Aeroportos do Brasil – ABR about the potential that the Brazilian aviation market holds and the work he is doing to help the country realise its dream.

news

Sydney Airport completes major apron expansion to boost international capacity and future-proof operations

24 June 2025 | By Gabriel Higgins

Sydney Airport has finished a $169 million apron expansion, increasing layover capacity and improving efficiency for future international growth.

news

ACI EUROPE calls for urgent EU aviation strategy to fix competitiveness and support decarbonisation goals

23 June 2025 | By Gabriel Higgins

ACI EUROPE urges the EU to reset aviation policy, warning of competitiveness decline and major risks to decarbonisation progress.

article

Ontario International Airport: Southern California’s rising star

23 June 2025 | By Atif Elkadi

Atif Elkadi, Chief Executive Officer for Ontario International Airport, answers questions on the airport’s rapid growth, key upgrades being made and their innovative passenger experience initiatives.

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Passenger experience and seamless travel