List view / Grid view

Passenger experience and seamless travel

news

Sofia Airport completes major terminal 2 dining upgrade with three new restaurants now open

18 July 2025 | By Gabriel Higgins

SOF Connect and SSP have unveiled three new F&B outlets, completing the transformation of terminal 2’s dining area.

news

Heathrow Airport brings WHSmith and RELAY together in retail overhaul to improve passenger experience

17 July 2025 | By Gabriel Higgins

Heathrow Airport awards major retail contracts to WHSmith and Lagardère, introducing a blended essentials model to streamline shopping and elevate passenger satisfaction.

news

Varna and Burgas Airports open first fully equipped open-air gate area in Europe

15 July 2025 | By Holly Miles

Designed for more than just peak summer traffic, the Gate Garden at Varna Airport is expected to operate at over 70% utilisation, even beyond the high season – ensuring long-term value and strategic readiness for future growth. At Burgas Airport the airport's departure capacity has expanded by 20%.

news

Milano Malpensa Airport retail expands luxury offering with Dior and Louis Vuitton amid rising global demand

15 July 2025 | By Gabriel Higgins

Dior and Louis Vuitton boutiques debut at Malpensa Airport as luxury retail sales surge, driven by international passengers and intercontinental traffic recovery.

news

A bigger taste of Music City opens at Nashville International Airport

14 July 2025 | By International Airport Review

The first project completed under the New Horizon plan adds to a growing list of places to eat, drink and shop at BNA.

article

Al Titterington on delivering hyper-personalised airport experiences with growing passenger numbers: IAS 2025 speaker spotlight

14 July 2025 | By International Airport Summit

International Airport Summit takes a look at one of this year’s speakers – Al Titterington, Terminal Operations Director at Birmingham Airport (BHX) – and what he will be discussing during the session panel ‘Delivering hyper-personalised airport experiences with growing passenger numbers’ on Day 1 of the summit.

next gen security scanners Cornwall airport newquay

news

Cornwall Airport Newquay unveils next gen security upgrade

11 July 2025 | By Holly Miles

Cornwall Airport Newquay has become one of the first regional airports in the UK to implement advanced CT X-ray screening technology

news

Inside Heathrow Airport’s £10bn private investment and its most significant transformation in over a decade

11 July 2025 | By Holly Miles

This major infrastructure programme marks Heathrow’s most significant transformation in over a decade.

news

San Antonio Airport grant secures $13.3 million in Federal funding for new terminal development

10 July 2025 | By Holly Miles

The new terminal is the cornerstone of Elevate/SAT a $2.5 billion dollar expansion and capital improvements programme.

AI and robotics at international Airport Summit

news

Automation, AI and robotics under the spotlight at International Airport Summit 2025

10 July 2025 | By International Airport Summit

Join us at the International Airport Summit in Berlin to engage in discussions with airports over the integration of AI, automation and robotics and how it is helping them drive operational efficiency, improve passenger experience and reduce reliance on manpower.

news

Hong Kong International Airport to commission two automated carparks

7 July 2025 | By Holly Miles

The new agreement and parking facilities will offer travellers more options for driving to to the airport, as well as ensuring convenience for inbound travellers to visit the blossoming Airport City facilities, helping to promote tourism.

news

European tourism remains steady in Q2 2025 despite economic pressures and shifting travel trends

4 July 2025 | By Gabriel Higgins

Tourist arrivals grew in Q2 2025 as off-season demand and long-haul travel supported Europe’s tourism recovery.

news

Lima Airport debuts Terminal 2 with digital smart wayfinding to enhance passenger journey and retail engagement

4 July 2025 | By Gabriel Higgins

Lima Airport’s new Terminal 2 features Living Map’s digital wayfinding and location-based alerts to improve navigation and boost retail interaction.

news

Manchester Airports Group records historic growth as it plans £2.5 billion investment across UK airports

3 July 2025 | By Gabriel Higgins

MAG served 65 million passengers, expanded routes, and unveiled major investment plans to boost regional economies and sustainability across its airports.

news

Perth Airport appoints Woods Bagot to lead design of new international and domestic terminals

3 July 2025 | By Gabriel Higgins

Perth Airport’s $5 billion new terminal project aims to deliver world-class facilities with sustainable design and cutting-edge technology.

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Passenger experience and seamless travel