In the next instalment of International Airport Review’s exclusive series, Stefan Tschudin, Head of Aviation and Chief Operation Officer at Flughafen Zürich AG, explains the impact of the pandemic on the airport and how the return of reliable, predictable travel is key in restoring passenger confidence.
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Passenger experience and seamless travel
Accessible Air Travel Expert, Roberto Castiglioni, speaks to International Airport Review about the impact that PRM no-shows have on operational efficiency and what airports can do to tackle this.
Robson Freitas, Head of Operations and Passenger Experience at Belo Horizonte International Airport in Brazil, speaks to International Airport Review about the measures that the airport is undertaking to keep its restrooms clean and to promote health security.
Before beginning any transformation programme it’s important to gain agreement and a clear strategic direction, but knowing where to begin once that has been established can be difficult. International Airport Review consulted with the industry on what some key considerations should be when rolling out biometrics in the airport, the results are explained…
Perth Airport's new ESPG Strategy will see the airport deliver upon a wide range of sustainability commitments, as well as reconfirm its commitment to safety and diversity.
Within this section of the magazine, we hear from three different organisations on how they look to achieve operational efficiency and increase productivity within their business.
If the crisis has taught us one thing, it’s that, while airports do need to focus on recovery, they must also put in place systems that give them the ultimate agility to survive future volatile events - and they need to do it now.
Milan Linate Airport's redesigned terminal will improve the traveller experience and satisfaction of passengers through the introduction of new services and amenities.
ICAO's Visible Digital Seal solution will make the process of checking passenger COVID-19 test and vaccination certificates at airports much more efficient and less vulnerable to fraud.
In this jam-packed issue we feature articles from industry experts on a range of topics including: biometrics; accessibility; construction and renovation; PRM assistance; Global Reporting Format; airport technology priorities; airport design; and also, an event review of our hugely successful Rebuilding Airports Online Summit which took place in May.
As the original accreditation is granted for only 12 months, ACI has extended its Airport Health Accreditation programme so that airports can be re-accredited for an additional 12 months.
The new HBS system at Guernsey Airport, which is being installed into its final position, will remove the need for random manual searches of hold baggage by security staff.
The Destination Summer campaign is mobilising aviation and tourism employees and individual travellers to urge policy-makers to coordinate and lift travel restrictions across Europe.