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Humanoid robots begin operating in Christchurch Airport’s terminal
Technologies such as humanoid robots, autonomous shuttles and virtual reality are all being trialled at Christchurch Airport.
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Issue 5’s Guide to VR/AR in Airport Operations
Digital tools like virtual and augmented reality are being more frequently used in businesses to optimise operations, aid training and avoid construction mistakes. Airports are not exempt from this.
news
For the first time, Pulkovo St Petersburg Airport serves passengers with e-visas
Pulkovo St Petersburg Airport will now serve visitors from 53 countries entering the Russian Federation with free electronic visas.
news
Minangkabau Airport to increase capacity with terminal expansion
In answer to recent passenger growth, this newly expanded terminal will be capable of serving 5.17 million passengers per year once complete.
article
Do you know who an airport’s primary customer is?
Travel agent, passenger, shareholder or legislator, no matter what the answer is, Gaëtan Gagné, Former President and CEO of Aeroport de Québec Inc, says knowing who your primary customer is will help you to define what expectations you must fulfill. As a result of this, YQB built a business strategy…
whitepaper
Air France-KLM flies high with TIBCO integration
A unified system created by integrating many others solves the integration problem, reduces costs and ensures high-quality services in the future.
whitepaper
Whitepaper – Airports: How to get insights from passengers
The Airports Council International’s list of the world’s 20 busiest airports shows that traffic at these hubs increased 4.7 per cent in 2016 to over 1.4 billion passengers.
article
Issue 5’s Self Service / Touchpoints In-Depth Focus
The concept of seamless travel – a vision all airports are working to secure – relies on the flow of passengers through the terminal being uninterrupted and without delay.
webinar
Optimising passenger flow with a holistic approach to resource management
4 October 2019 | By Dassault Systèmes
ABOUT THIS WEBINAR The right resource allocation is key in improving passenger flow at your airport. But without an holistic view on the operations, inefficient or even counter-productive decisions are easily made. In this webinar we explain how a passenger flow model can be used to determine the optimal resource…
article
Schiphol Airport: Striving towards seamless flow and self-service security
For airports across the globe, providing passengers with a seamless travel experience whilst protecting the airport systems from risks are two of the most important priorities. Here, Wilma van Dijk gives an insight into how Schiphol is working towards securing both.
article
International Airport Review Issue 5 2019
How virtual reality is being used within airport operations, 10 focus areas to ensure workforce wellbeing is cared for and a London airport’s new sustainability strategy are all covered in this issue.
news
San Francisco Airport announces gate re-numbering plan
SFO's new airport-wide alphanumeric gate numbering system, aimed at improving passenger experience, will launch on 16 October 2019.
news
Malta International Airport’s clean energy investments have proved beneficial
As one of the signatories to ACI’s Net Zero Carbon 2050 resolution, Malta International Airport has invested in clean energy solutions and its photovoltaic system has nearly tripled its output.
news
Cardiff Airport unveils its Environmental Flight Path
Despite already delivering a number of environmentally friendly achievements, Cardiff Airport has recently unveiled more goals as it aims to become a 'carbon neutral airport'.
webinar
A day in the life of seamless travel – the next chapter of modern aviation
24 September 2019 | By Vision-Box
ABOUT THIS WEBINAR Seamless travel is connecting travellers to airports, airlines and governments in a manner that is transforming the experience inside and outside the airport ecosystem. Industry initiatives including, One-ID and Known Traveller Digital Identity systems (KTDI), are leading the way in reshaping and transforming the traveller experience by…