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Terminal operations

Helsinki Airport launches interactive 3D map to improve passenger navigation and terminal experience

1 July 2025 | By Gabriel Higgins

The new 3D map helps passengers find shops, cafés, and departure gates, offering step-by-step routes and accessibility options.

news

Air Canada expands codeshare with Lufthansa to include Deutsche Bahn rail at Frankfurt airport

30 June 2025 | By Gabriel Higgins

Air Canada now offers seamless rail connections via Lufthansa Express Rail at Frankfurt, enhancing intermodal travel across Germany and beyond.

news

Airport Honour Awards judging panel announced!

30 June 2025 | By International Airport Summit

International Airport Summit has just announced the judging panel for its prestigious Airport Honour Awards, read on to find out who will be picking the winners of the 10 award categories.

news

Zaha Hadid Architects to design Vilnius Airport’s new arrivals terminal following global competition

27 June 2025 | By Gabriel Higgins

Zaha Hadid Architects will design Vilnius Airport’s new arrivals terminal, aiming to blend Lithuanian culture with modern infrastructure.

news

Miami Airport breaks ground on concourse K as part of major passenger-focused expansion programme

26 June 2025 | By Gabriel Higgins

MIA begins construction on concourse K, a key project in its £9 billion modernisation and sustainability-driven expansion.

article

Ontario International Airport: Southern California’s rising star

23 June 2025 | By Atif Elkadi

Atif Elkadi, Chief Executive Officer for Ontario International Airport, answers questions on the airport’s rapid growth, key upgrades being made and their innovative passenger experience initiatives.

news

Stockholm Arlanda Airport unveils new Marketplace with 40 shops, cafés and restaurants

20 June 2025 | By Gabriel Higgins

Stockholm Arlanda Airport opens its largest-ever commercial space, offering a diverse range of Nordic-inspired shops, dining, and passenger services.

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Quito International Airport expansion progress after four-year hiatus

19 June 2025 | By Ramón Miró

Aeropuerto Internacional de Quito’s CEO, outlines to International Airport Review, its expansion progress after halting the project in 2020 due to the pandemic, set to open by the end of 2025.

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Malpensa Airport begins €30 million terminal upgrade ahead of Milan-Cortina 2026 Winter Olympics

18 June 2025 | By Gabriel Higgins

Malpensa Airport is investing €30 million to enhance Terminal 1 for Olympic passengers, athletes, and delegations arriving for Milan-Cortina 2026.

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Heathrow Airport: Unlocking lasting improvements in punctuality

17 June 2025 | By PA Consulting

Heathrow improved punctuality (OTP) via a data-driven programme with PA Consulting, enhancing customer experience, safety, and efficiency for all stakeholders.

news

Heathrow Wilson James strike suspended as PRM staff consider new improved pay offer from employer

16 June 2025 | By Gabriel Higgins

London Heathrow Airport strikes paused as Unite ballots 800 PRM staff on a revised Wilson James pay offer this week.

article

Brownsville, South Texas: The home of SpaceX, LNG and South Padre Island

16 June 2025 | By Angel Ramos

Angel Ramos, Airport Director, Brownsville South Padre Island International Airport shares the potential of his airport and the surrounding communities.

news

Miami Airport becomes first in the world to launch ReBokeh vision app for low-vision travellers

11 June 2025 | By Gabriel Higgins

Low-vision travellers at Miami International Airport can now use ReBokeh’s assistive tech app with AI for enhanced independence and navigation.

news

Denver International Airport sees security satisfaction rise after West Checkpoint opens as part of Great Hall Project

10 June 2025 | By Gabriel Higgins

Denver International Airport reports higher satisfaction scores after opening its new West Checkpoint, with improved wait times and screening experience.

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

article

How the New Terminal One is shaping the future of guest experience and technology in air travel

9 June 2025 | By Marisa Von Wieding

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

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Terminal operations