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From accessibility to inclusivity at Canada’s YWG Airport
Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
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Designing airport terminals to be dementia-friendly
Joshua Jones, Architect at Weston Williamson + Partners, provides an overview of the challenges people with dementia face when travelling through traditional airports, and the techniques available to combat them.
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Hong Kong International Airport awarded ACI health accreditation
Hong Kong International Airport has become one of the first in the Asia-Pacific region to be awarded the airport health accreditation.
news
Eppley Airfield installs advanced technology CT scanner at TSA checkpoint
By introducing the new CT scanner, Eppley Airfield gains an improved security threat detection capability and reduces unnecessary contact with passenger bags.
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Contactless: The new norm in aviation
Murali Varadarajan, Senior Vice President and Head of Operations at Mumbai International Airport Limited, discusses how airports should tackle the challenge of improving efficiency in the face of COVID-19.
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Passengers first: Your way to smoother operations
Data is one of the vital elements in an airport operations centre (APOC). Another key to a great future? People. Korijn Defever, Operational Improvement Manager at Brussels Airport, and Bart Seuntjens, General Manager for Brussels Airport Consulting, talk about their successful set up of an APOC and explain how it has helped…
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Chhatrapati Shivaji Maharaj Airport introduces contactless check-in
Chhatrapati Shivaji Maharaj Airport's new QR-code check-in service minimises unnecessary surface contact and improves the passenger experience.
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Airport report: A blueprint for recovery in the wake of COVID-19
A new report exploring how airports can overcome disruption and restore passenger confidence.
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London Heathrow: Britain’s front door for passengers and cargo
Heathrow’s Head of Data and Analytics, Nick Beresford, details the airport’s data transformation journey; exploring new ways to exploit data to enable an efficient operation, drive business value and deliver an excellent passenger experience.
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Teesside Airport installs new body and baggage scanners
As part of a major renovation of its security area and in preparation for an increase in passengers, Teesside Airport has installed two new scanners.
news
Budapest Airport invests €100 million over 12 months
Over the course of the past year, Budapest Airport has invested in a wide range of infrastructure and passenger experience developments.
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Aviation must always be prepared for the unknown, says CEO of Ontario Airport Authority
In the latest instalment of our exclusive CEO series, Mark Thorpe, CEO of Ontario International Airport Authority, discusses the importance of shifting the industry’s mindset to a business point of view and the need to consider the consumer.
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Touchless check-in kiosks are trialled at Tokyo Haneda Airport
Japan Airlines is to test touchless check-in kiosks at Tokyo Haneda Airport in a bid to help passengers abide by COVID-19 preventative guidelines.
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Miami Airport installs new CT scanners to improve security screening process
Passengers travelling through security at Miami Airport will no longer be required to remove any electric devices from their carry-on bags thanks to new CT scanners.
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How COVID-19 has enhanced the need for One ID
Amandine Thomas, Project Manager for the One ID initiative at IATA, details the project’s progress and how this will further evolve in the future.