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Challenges that airports must tackle: Voxpop with Maurice Jenkins
Maurice Jenkins gives his view on what airports must tackle to improve the passenger experience.
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New technologies
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How crucial is the human-factor? Dimitri Coll, ACI World
At ACI Customer Experience Global Summit 2022, in Krakow, Poland, Dimitri Coll, Vice President of Airport Customer Experience at ACI World outlined how through integrating new technology and the human-factor, simultaneously, airport’s can create a ‘unique’ and ‘unstandardised’ passenger experience. WATCH NOW!
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Pittsburgh Airport introduces autonomous delivery robots
Pittsburgh International Airport has announced a pilot project with fully autonomous delivery robots, which will offer passengers a contactless delivery system.
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In conversation with Ramón Miró, CEO of Quito Airport
Watch this exclusive interview at ACI Customer Experience 2022, with Ramón Miró, President and CEO of Quito International Airport.
news
Edmonton Airport and CargoAi win the 2022 Sustainability Awards
The International Air Cargo Association has revealed Edmonton International Airport and CargoAi, as the winners of the Corporate and Start-up/Small Business category for the 2022 Sustainability Awards.
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Abu Dhabi Airports signs deal to accelerate the future of AAM
Abu Dhabi Airports has signed an agreement to work collaboratively with Groupe ADP to explore the future of Advanced Air Mobility in Abu Dhabi.
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International Airport Review travel trend report
At Passenger Terminal Expo 2022 in Paris, we asked the airport experts one question: What is your number one trend to watch this year?
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United becomes first U.S. airline to invest in biofuel refinery
United Airlines alongside NEXT Renewable Fuels has become the first U.S. airline to invest in a biofuel refinery in Port Westward, Oregon, with expected production beginning in 2026.
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In conversation with Sharon McCloskey, DFW
Watch this exclusive interview with Sharon McCloskey, Vice President of Customer Experience at Dallas Fort Worth International Airport.
news
Kansai Airport unveils new Terminal 1 domestic area
Kansai International Airport has unveiled the first remodelling stage of its new domestic area in Terminal 1, which will provide passengers' more functional commercial spaces, shops and restaurants.
news
Denver Airport completes final areas in gate expansion programme
Denver International Airport and United Airlines have announced the completion of the Gate Expansion Programme with the opening of new gates on Concourses A and B.
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In conversation with Jennifer Berz, Fraport AG
Watch this exclusive vide interview with Jennifer Berz, Senior Project Manager Corporate Strategy & Digitalization at Fraport AG.
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Linda Schucroft, Director, Innovation at YVR discusses biggest opportunities for airports
At Future Travel Experience Global 2022 in Las Vegas we asked Linda Schucroft, Director, Innovation at Vancouver Airport Authority, the question: "What is the biggest opportunity for airports right now?"
article
A shift in passenger priorities at Zürich Airport
International Airport Review’s Lily Mae Pacey spoke with Tamara Stotz, Manager Customer Experience & Analytics at Flughafen Zürich AG to discuss the development in passenger expectations throughout the airport journey and how digitalisation can accommodate these changes.
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