Guests can now receive remote assistance from a live guest experience member through LAX’s new virtual help desk.
List view / Grid view
Information technology (IT)
Filter the results
Tovah LaDier, Executive Director of the International Biometrics + Identity Association, provides a brief history of biometrics and aviation from 2001 to the present, with a focus on an ongoing policy debate over the decision to use facial recognition in Entry-Exit.
Despite the International Air Transport Association (IATA) warning that passenger demand will not fully recover until 2024, flight data consolidator OAG is reporting green shoots of recovery.
Veovo announces the introduction of virtual queuing and passenger density management solutions, designed to help support social distancing in airports.
International Airport Review spoke to Brisbane Airport to hear how the airport team developed and launched a full online marketplace in just 16 days.
11 May 2020 | By Honeywell
Preparing for the new normal in airports: The global coronavirus outbreak has created an increasing number of challenges to individuals, communities and companies while strongly impacting travel, transportation and healthcare. While some governments across the globe announced stimuli packages, the aviation industry is still working to determine how the current…
Dr. KJ Devasia, General Manager and Head of Enterprise Risk and Corporate Resilience at Bengaluru International Airport Limited (BIAL), details how aviation should begin to implement unique crisis management models to improve the industry’s safety.
Kevin Cullinane, Head of Communications at Cork Airport, explains how airports should leverage social media platforms to communicate with passengers effectively.
Tara Nolan spoke to the renowned Maurice Jenkins to learn of his opinions on how airport IT should be furthered leveraged across the industry, and how technology sits in the centre of Miami Airport’s vision.
We are witnessing perhaps the biggest crisis of the 21st century. Declared a pandemic by the World Health Organization, COVID-19 has affected every aspect of life worldwide. Airports, which ferry millions of passengers every day, unwittingly became the gateway for this contagion.
Pablo Lopez Loeches, Project Manager in the Innovation Division of Aena, details the various developmental projects being implemented at Aena’s airports.
The latest ACI bulletin particularly addresses the issue of cyber-security, with many staff now working remotely as part of global efforts to slow the spread of the virus.
Trevor Strome, Director of Digital Airport Solutions at WAA, presents exactly how data analytics can improve an airport’s operational efficiency.
Using technology, data analysis, Finnish design and family-friendly features, Finavia is determined to secure a flawless passenger experience at Helsinki Airport, details Timo Järvelä, Vice President of Passenger Experience and Processes.