whitepaper
Transforming the traveller’s experience through automated border control
Can automated border control transform the traveller’s experience? This whitepaper compares eGates and self-service border kiosks.
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Information technology (IT)
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article
Five quick wins for improving airport queue, occupancy and flow efficiency
Airport queues - nobody likes them, least of all passengers who are running late. Fortunately, with regulators across the world increasingly stipulating the use of queue measurement systems to inform passengers of wait times, the guesswork and stress associated with standing in line are diminished.
podcast
Podcast: Episode 3 – Brian Cobb
For the third episode in International Airport Review’s podcast series, our editor Tara spoke to Brian Cobb, Vice President of Customer Experience and Chief Innovation Officer at Cincinnati / Northern Kentucky International Airport to discover potential approaches when trying to secure a positive passenger journey.
article
How airports can prepare for the rise of autonomous vehicles
Angela Gittens, Director General of ACI World, discusses how automation is critical for the aviation industry to identify key opportunities and concerns related to operating vehicles at airports.
article
Innovating Swedish airports with chatbots and AI video analysis
In Swedish airports, new technologies are being tested and installed to drive innovation and improve the passengers' experience.
news
AI to be utilised at Heathrow Terminal 5 to ensure efficiency and safety
Using a network of cameras, artificial intelligence is to be employed at Heathrow Terminal 5 to help ensure flights depart safely and on time.
webinar
Biometrics in air travel: Solving today’s challenges with the future in mind
18 November 2019 | By IDEMIA
Today, the air transport community is experiencing extraordinary traffic growth. Speeding up the passenger process can decrease the level of security, so biometrics are a key enabler to overcome this challenge while maintaining high security standards. At IDEMIA, we believe that global biometric adoption in airports is the future and…
article
How can pervasive broadband wireless communications optimise airport operations?
Learn how a strong wireless communications foundation built on 4.9G or 5G can enable reliable, high-bandwidth, low-latency connections throughout your operation.
whitepaper
Identity intelligence technology
Automation marks the difference between engaging in a recipe for failure, and loosening your dependency on luck.
article
Webinar preview: Smart, secure airports for the modern traveller
Unisys discusses how security threats to airports have evolved significantly over time, especially with the convergence of IT and OT.
article
Creating a truly seamless passenger experience by facilitating trust
We spoke to Annet Steenbergen, Chair of the IATA Facilitation Working Group about creating a truly seamless passenger flow by facilitating trust.
news
Airlines and airports spend a record $50 billion on IT in 2018
Investments went towards improvements to the passenger journey through developments in IT, with airports now beginning to see the impacts.
article
Smart Airport Plan: Making the future of the airport a reality
We spoke to Myojung (MJ) Koh, Smart Airport Team Manager at Incheon International Airport, about how the airport's Smart Airport Plan is revolutionising the passenger experience.
webinar
How can pervasive broadband wireless communications optimise your airport operations?
26 October 2019 | By Nokia
Understand the deployment options and private wireless solutions utilised to enhance airport operations.