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AI-powered chatbot welcomed into Vienna AirportCity
Anyone visiting the Vienna AirportCity will now have access to a chatbot providing real-time answers to questions regarding COVID-19.
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webinar
Unleashing the power of computer vision and AI in baggage management
15 September 2020 | By BagsID Network
Register to watch this webinar, as BagsID Network's CEO, Marlon van der Meer, discusses the power of computer vision and AI in baggage management
whitepaper
How airports can sustain the COVID-19 crisis and thrive beyond it
Airports are one of the key pillars of globalisation. Here is a pragmatic approach for them to adapt to the next normal.
news
Budapest Airport invests €100 million over 12 months
Over the course of the past year, Budapest Airport has invested in a wide range of infrastructure and passenger experience developments.
webinar
Preparing to deliver more operational certainty with less, now and in the post-pandemic world
12 August 2020 | By Veovo
Veovo CEO, James Williamson, will explore how airports are meshing kerb-to-gate passenger flow insight, intelligent resource management, forecasting and A-CDM to create predictable journeys and better performance outcomes, even in these uncertain times. James will also introduce the concept of the Total Airport Score: The ability to generate an optimal…
news
Kansai International Airport installs e-gates within terminal
Kansai International Airport has installed 12 e-gates, offering a new and smoother passenger experience when entering airport security.
news
Virtual help desk at LAX provides passengers with remote assistance
Guests can now receive remote assistance from a live guest experience member through LAX’s new virtual help desk.
article
Incorporating biometrics in aviation: The journey to touchless U.S. air travel
Tovah LaDier, Executive Director of the International Biometrics + Identity Association, provides a brief history of biometrics and aviation from 2001 to the present, with a focus on an ongoing policy debate over the decision to use facial recognition in Entry-Exit.
article
Air travel volatility – three ways airports can beat the uncertainty
Despite the International Air Transport Association (IATA) warning that passenger demand will not fully recover until 2024, flight data consolidator OAG is reporting green shoots of recovery.
news
Veovo launches airport social distancing solutions for safer travel
Veovo announces the introduction of virtual queuing and passenger density management solutions, designed to help support social distancing in airports.
article
Tackling COVID-19 with innovative online opportunities
International Airport Review spoke to Brisbane Airport to hear how the airport team developed and launched a full online marketplace in just 16 days.
webinar
Creating safe airport environments for passengers whilst optimising costs
11 May 2020 | By Honeywell
Preparing for the new normal in airports: The global coronavirus outbreak has created an increasing number of challenges to individuals, communities and companies while strongly impacting travel, transportation and healthcare. While some governments across the globe announced stimuli packages, the aviation industry is still working to determine how the current…
whitepaper
Sustainable smart cities and the power of the IoT
A smart city leverages digital technology and the IoT to improve government services, as well as energy, healthcare, traffic, transportation, waste and water management, and more.
article
Integrating risk, response, recovery and resilience at an airport
Dr. KJ Devasia, General Manager and Head of Enterprise Risk and Corporate Resilience at Bengaluru International Airport Limited (BIAL), details how aviation should begin to implement unique crisis management models to improve the industry’s safety.
article
Embrace the opportunity social media presents for airports
Kevin Cullinane, Head of Communications at Cork Airport, explains how airports should leverage social media platforms to communicate with passengers effectively.