List view / Grid view

Passengers with reduced mobility (PRMs)

Helsinki Airport launches interactive 3D map to improve passenger navigation and terminal experience

1 July 2025 | By Gabriel Higgins

The new 3D map helps passengers find shops, cafés, and departure gates, offering step-by-step routes and accessibility options.

news

Most UK airports rated good or very good for accessibility in latest CAA annual report

25 June 2025 | By Gabriel Higgins

The CAA’s 2025 accessibility report finds rising demand and strong overall performance, though Heathrow, Edinburgh, and Prestwick need improvement.

news

Malpensa Airport begins €30 million terminal upgrade ahead of Milan-Cortina 2026 Winter Olympics

18 June 2025 | By Gabriel Higgins

Malpensa Airport is investing €30 million to enhance Terminal 1 for Olympic passengers, athletes, and delegations arriving for Milan-Cortina 2026.

news

Heathrow Wilson James strike suspended as PRM staff consider new improved pay offer from employer

16 June 2025 | By Gabriel Higgins

London Heathrow Airport strikes paused as Unite ballots 800 PRM staff on a revised Wilson James pay offer this week.

news

Miami Airport becomes first in the world to launch ReBokeh vision app for low-vision travellers

11 June 2025 | By Gabriel Higgins

Low-vision travellers at Miami International Airport can now use ReBokeh’s assistive tech app with AI for enhanced independence and navigation.

news

Miami Airport launches £475m Concourse K expansion and accessibility upgrades under £7.1bn future-ready plan

22 May 2025 | By Gabriel Higgins

Miami International Airport begins £475m terminal expansion and installs 41 wheelchair lifts as part of its £7.1bn modernisation strategy.

article

London Gatwick Airport’s innovation journey: autonomous tech, robotics and smart airport solutions

30 April 2025 | By Abhi Chacko

In an exclusive interview at the International Airport Summit 2024, Abhi Chacko, Head of Innovation at London Gatwick Airport, shared insights into the airport's forward-thinking approach to innovation and autonomous technology, and its impact on the airport ecosystem.

news

Brussels Airport unveils decade-long expansion to boost capacity, connectivity and passenger experience by 2032

22 April 2025 | By Gabriel Higgins

Brussels Airport (BRU) will expand its terminal, add a hotel, and build a green intermodal hub by 2032.

news

Easter travel chaos looms at London Gatwick Airport as workers strike over unpaid pensions and delayed wages

9 April 2025 | By Gabriel Higgins

London Gatwick Airport faces severe Easter weekend disruption as Red Handling staff strike over pensions, late pay, and unsafe shift patterns.

news

Hong Kong International Airport honours staff excellence with annual customer service awards

3 April 2025 | By Gabriel Higgins

Hong Kong International Airport recognised over 870 staff members at the Customer Service Excellence Programme, celebrating exceptional service and dedication to passengers.

news

Bradley International Airport becomes first US airport to earn Autism Double-Checked certification

3 April 2025 | By Gabriel Higgins

Bradley International Airport has achieved Autism Double-Checked certification, ensuring better support and reduced stress for travellers on the autism spectrum.

news

London Luton Airport showcases commitment to accessible travel with new lounge and CAA visit

27 March 2025 | By Gabriel Higgins

London Luton Airport highlights its dedication to accessible travel with the upcoming Assisted Travel Lounge and a visit from the CAA team.

news

Be My Eyes partners with Aeroporti di Roma to enhance accessibility for blind and low-vision passengers

20 March 2025 | By Gabriel Higgins

Be My Eyes collaborates with Aeroporti di Roma to provide accessible travel solutions for blind and low-vision passengers at Fiumicino Airport using AI and live assistance.

article

Airport Leader’s Forum Report 2025

10 March 2025 | By International Airport Review

Sign in to read this free report and gain an insight into the challenges faced by International Airport Review's Advisory Board members.

video

Vienna Airport’s CEO talks about developing its workforce along with routes and sustainability

27 January 2025 | By Gabriel Higgins

International Airport Review's Editorial Assistant, Gabriel Higgins, spoke to Vienna Airport's CEO Julian Jäger about workforce development, sustainability, and enhancing passenger experience, including support for reduced mobility passengers.

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Passengers with reduced mobility (PRMs)