Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
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Passengers with reduced mobility (PRMs)
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The CGI images of the proposed replacement terminal at Leeds Bradford Airport highlight a focus on improving the passenger experience.
Passengers who require additional support can now sign up to receive a personalised, step-by-step tour of Winnipeg Richardson International Airport (YWG) before they fly.
Lithuanian Airports continues to work towards ensuring a high-quality passenger experience for individuals that may have additional needs.
By introducing the new autonomous system, Haneda Airport will improve the experience for PRMs and help to limit the spread of COVID-19.
Janice Valentine, CEO and founder of Hack Access – a non-profit organisation advocating for accessibility – discusses the 2020 Hackathon at Dublin Airport and how the organisation is working to make the travel experience for those with varying abilities a far smoother and more enjoyable experience.
The autonomous vehicles, introduced by British Airways, were exclusively trialled at New York’s John F. Kennedy International Airport.
Over 1,000 members of Stansted Airport staff have been trained to become Dementia Friends in a bid to make the airport more accessible.
Dublin Airport has partnered with Hack Access in a bid to improve the travel experience for passengers with reduced mobility.
Designed to soothe nervous fliers and passengers with hidden disabilities, the therapy dogs are now a semi-permanent feature at Southampton.
Which? Travel commissioned the survey in partnership with RiDC and found numerous poor accessibility services at airports.
Collaborating with multiple stakeholders and organisations, Liverpool John Lennon Airport has numerous initiatives in place for passengers with reduced mobility.