Heathrow Airport mobility workers strike over pay as Unite urges airport to intervene in dispute
Nearly 800 Wilson James staff at Heathrow Airport are striking over unequal pay, urging the airport and contractor to reach a fair settlement.
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Nearly 800 Wilson James staff at Heathrow Airport are striking over unequal pay, urging the airport and contractor to reach a fair settlement.
In an exclusive interview at the International Airport Summit 2024, Abhi Chacko, Head of Innovation at London Gatwick Airport, shared insights into the airport's forward-thinking approach to innovation and autonomous technology, and its impact on the airport ecosystem.
Brussels Airport (BRU) will expand its terminal, add a hotel, and build a green intermodal hub by 2032.
London Gatwick Airport faces severe Easter weekend disruption as Red Handling staff strike over pensions, late pay, and unsafe shift patterns.
Hong Kong International Airport recognised over 870 staff members at the Customer Service Excellence Programme, celebrating exceptional service and dedication to passengers.
Bradley International Airport has achieved Autism Double-Checked certification, ensuring better support and reduced stress for travellers on the autism spectrum.
London Luton Airport highlights its dedication to accessible travel with the upcoming Assisted Travel Lounge and a visit from the CAA team.
Be My Eyes collaborates with Aeroporti di Roma to provide accessible travel solutions for blind and low-vision passengers at Fiumicino Airport using AI and live assistance.
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International Airport Review's Editorial Assistant, Gabriel Higgins, spoke to Vienna Airport's CEO Julian Jäger about workforce development, sustainability, and enhancing passenger experience, including support for reduced mobility passengers.
Tijn Borms, Product Director of Travor at Aviation Solutions, shares how airports use the platform to reach and support passengers in the terminal. He touches on the platform's rapid growth, its modular design that adapts to diverse international airport needs, and the balance between human assistance and automated solutions.
Experience the future of airports with TAV Technologies—innovative solutions enhancing every step of your journey.
Ramsay Cudlipp, Airport Operations Manager and Sarah-Louise Stubbs, Head of Customer Operations at Jersey Airport, write about bringing the assisted travel service in-house and how it was given an overhaul.
Glasgow Airport has launched an AI-powered digital assistant, enhancing passenger experience with real-time info and navigation. After a successful trial, it’s now fully operational, improving accessibility and reducing staff queries.
Developed with airports like Frankfurt, Hamad, Athens, and Schiphol, Travor is the multi-use-case passenger experience platform for airports.