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New hidden disabilities programme introduced at Orlando International Airport
The Sunflower Lanyard Programme is an initiative which will help passengers with hidden disabilities get extra levels of customer service.
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Passengers with reduced mobility (PRMs)
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QEF launches Disability Equality Training course for aviation
The aim of the course is to increase understanding of disabled people, their rights, compliance with accessible aviation laws and solutions to remove and prevent barriers to equality.
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Issue 5’s Guide to Accessibility
Within Issue 5 we gathered expert industry opinions to showcase how accessibility must continue to be a priority for airports.
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International Airport Review Issue 5 2020
This issue covers potential future passenger expectations, a guide to accessibility, insights into new terminals and an exploration of the new airport function.
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From accessibility to inclusivity at Canada’s YWG Airport
Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
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Have you considered a hackathon at your airport?
Niamh O’Brien, Head of Dublin Airport’s The Future Factory, explains how hackathons have led to the creation of accessibility concepts that have greatly improved the PRM experience within the airport.
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CGI images of replacement terminal released by Leeds Bradford Airport
The CGI images of the proposed replacement terminal at Leeds Bradford Airport highlight a focus on improving the passenger experience.
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Winnipeg Airport’s new passenger programme enhances inclusivity
Passengers who require additional support can now sign up to receive a personalised, step-by-step tour of Winnipeg Richardson International Airport (YWG) before they fly.
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Lithuanian Airports joins project dedicated to people with hidden disabilities
Lithuanian Airports continues to work towards ensuring a high-quality passenger experience for individuals that may have additional needs.
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Issue 3’s Accessibility In-Depth Focus
Many passengers face differing challenges when navigating an airport; requiring a multitude of solutions and discussions to ensure the airport environment is an accessible one.
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Haneda Airport introduces autonomous drive system for PRMs
By introducing the new autonomous system, Haneda Airport will improve the experience for PRMs and help to limit the spread of COVID-19.
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International Airport Review Issue 3 2020
Answering some of the industry's questions regarding COVID-19, whilst offering examples of how to improve operational efficiency, this magazine issue is an imperative resource for aviation.
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Improving an airport’s approach to accessibility with Hack Access
Janice Valentine, CEO and founder of Hack Access – a non-profit organisation advocating for accessibility – discusses the 2020 Hackathon at Dublin Airport and how the organisation is working to make the travel experience for those with varying abilities a far smoother and more enjoyable experience.
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Autonomous mobility vehicles trialled at JFK Airport
The autonomous vehicles, introduced by British Airways, were exclusively trialled at New York’s John F. Kennedy International Airport.
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Stansted Airport staff trained to better support passengers with dementia
Over 1,000 members of Stansted Airport staff have been trained to become Dementia Friends in a bid to make the airport more accessible.