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Hamburg Airport (HAM)



Overcoming staff shortages by implementing self-service technology

7 November 2023 | By

The summer of 2022 still haunts airline professionals around the world. The extreme long check-in and bag‑drop queues, followed by yet again another queue at security, an unusual high percentage of mishandled bags, flight delays or cancellations. It was a troublesome start-up after COVID, and the biggest reason for this…


Baggage Handling In-Depth Focus 2018

26 April 2018 | By

With global air traffic continuing to rise and airport capacity already at a premium, it’s imperative for the airport industry to utilise technology to help make operations more effectual. The baggage handling sector has seen a huge increase in automation and the result is a more efficient service that can…