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Roberto Castiglioni

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Passenger Experience In-Depth Focus 2017

When considering passenger experience, consideration must be given to design…

6 July 2017 | By

When considering passenger experience, consideration must be given to design and flow, the efficiency of checkpoint areas and the usefulness of apps and digital services if airports want to satisfy the modern day passenger. This In-Depth Focus explores some current passenger experience developments and opportunities...

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Are airports ready for ‘Baby Boomers’?

The segment of our population with the highest disposable income…

2 July 2017 | By

The segment of our population with the highest disposable income isn’t immune from ageing and the next generation of over 65s represents an unmissable opportunity for the air travel industry. Roberto Castiglioni, member of the UK CAA Access to Air Travel Advisory Group and Chair of the easyJet Special Assistance…

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