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Issue 2 2020
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Samuel í Hjøllum Rude and Louise Gro Trads-Ravig from Copenhagen Airport demonstrate the benefits of using algorithms and change management together to gain the desired value of optimisation within baggage handling.
Jody Summers details how Orlando’s South Terminal’s individual carrier system will enhance capacity, efficiency and the passenger experience.
Pierre Charbonneau, Director – Passenger at IATA, offers an insight into the various projects that are being worked on to secure a seamless airport experience.
International Airport Review spoke to Konrad Best, Vice President – Digital at Munich Airport, to find out how the German airport is striving to secure a seamless travel experience.
Carlos Eduardo Gomes Souza, Airport Performance Coordinator at Brazil’s Ministry of Infrastructure, explains the process behind the Brazilian passenger satisfaction survey and the beneficial results that it created for the country’s airports.
With air traffic control on the cusp of a digital revolution involving remote towers, Jersey Airport’s Air Traffic Controller, Peter Moore, explains how the airport overcame some of the challenges involved, including the use of eye-tracking technology.
Dr. KJ Devasia, General Manager and Head of Enterprise Risk and Corporate Resilience at Bengaluru International Airport Limited (BIAL), details how aviation should begin to implement unique crisis management models to improve the industry’s safety.
Susana Simão, within the Quality and Environment Department at Portugal’s ANSP, discusses the company’s plans to make the 2020s the decade of sustainability.
Tim Toerber, Airline Resource and Scheduling Manager at Seattle-Tacoma International Airport (SEA), discusses how the airport’s gate optimisation project has led SEA to become the most efficient airport in the U.S. from a gate management perspective.
As we are all aware, Italy has been one of the most affected countries during the COVID-19 pandemic. Armando Brunini, CEO of SEA Milan Airports, spoke to International Airport Review regarding how the airports are operating during this crisis.
Kevin Cullinane, Head of Communications at Cork Airport, explains how airports should leverage social media platforms to communicate with passengers effectively.
The increasing number of manned or unmanned aircraft operating simultaneously within urban areas will require entirely new approaches to air traffic management.
Kirstan Jewell and Tara Mulrooney summarise how, for Edmonton International Airport (EIA), the COVID-19 crisis has provided a platform for it to build on its digital maturity and increase its digital capabilities.