Carlos Eduardo Gomes Souza - Brazilian Ministry of Infrastructure

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Using biometrics to increase the safety and efficiency of airport processes

22 September 2021 | By Carlos Eduardo Gomes Souza - Brazilian Ministry of Infrastructure, Felipe Pereira de Sousa

Carlos Souza, Integrated Planning Coordinator and Felipe de Sousa, Operational Performance Coordinator at the Brazilian Ministry of Infrastructure, explain how the Safer Boarding Project will help Brazilian airports to achieve operational efficiency, create a seamless and personalised passenger journey and, ultimately, lead to revenue increases.

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To cater for a passenger, you have to understand the passenger

23 July 2020 | By Carlos Eduardo Gomes Souza - Brazilian Ministry of Infrastructure

Carlos Eduardo Gomes Souza, Airport Performance Coordinator at Brazil’s Ministry of Infrastructure, explains the process behind the Brazilian passenger satisfaction survey and the beneficial results that it created for the country’s airports.