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Issue 2 2019

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Adapting operations to accommodate growth with remote digital towers

22 July 2019 | By

Ports of Jersey has been following remote tower technology for many years, having recognised very early on that this would revolutionise the future provision of air traffic control services. Recently appointed Jersey Airport Director, Inez Bartolo, explains some of the reasons behind the company’s decision to pursue remote tower technology,…

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Passenger experience: Delta, pioneering a seamless experience

20 July 2019 | By

In December 2018, Delta – in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration – unveiled the first biometric terminal in the United States. In a growing world that’s getting increasingly complicated, airports and airlines are turning to technology to streamline…

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Adapt and change: How LATAM Airlines is revolutionising travel

19 July 2019 | By

LATAM Airlines is Latin America’s leading airline group, with one of the largest route networks in the world, offering services to 143 destinations in 26 countries, including six domestic markets in Latin America. Javier Macias, General Manager and LATAM Airlines Group, reveals how the passenger experience is key to their…

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Baggage handling: Enhancing the passenger experience

17 July 2019 | By

Aruba Airport Authority N.V. (AAA), the company that manages and operates Queen Beatrix International Airport (Aruba Airport), is on the forefront of a highly needed expansion and modernisation project, namely the Gateway 2030 Project. Baggage Handling Systems (BHS) Manager, Julian Chung, reveals how the project’s new BHS is set to…

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Baggage handling: Reducing congestion with innovative solutions

16 July 2019 | By

Checking in baggage is always an airport pressure point and a stressful part of a passenger’s airport journey. With this in mind, Tampa International Airport in Florida embarked on a revolutionary system to enable passengers to remotely check in luggage. Maria Rhodes, General Manager for Bags, reveals how the service…

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The seamless journey: What does the future hold for airports?

10 May 2019 | By

According to the latest ICAO statistics1, 4.3 billion passengers were transported in 2018. These statistics have been steadily increasing for years and are set to double by 2030. However, while travelling should be synonymous with relaxing, the passenger experience at airports often falls short. Never-ending queues at airport checkpoints make…

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Remote digital towers: Next-generation connectivity

7 May 2019 | By HungaroControl

As remote tower technology continues to develop, the idea of centralised multiple single remote towers is gaining traction. Csaba Gergely, Senior Air Traffic Management Advisor and Daniel Mcleod, Key Account Manager at HungaroControl, discuss how this concept is fast becoming a reality.

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