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North America

Keeping runways safe

11 June 2016 | By Joseph K W Cheong (ICAO)

Joseph K W Cheong, Technical Officer in the Airport Operations and Interoperability Section at ICAO, reveals how the new global reporting format promises to reduce runway excursions.

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The ‘connected’ traveller

10 May 2016 | By Matthys Serfontein (SITA)

Passengers are demanding ever more control over their airport journeys and are subsequently shaping how airports interact with them. With the advent of the ‘single travel token’ which is able to fast track passengers through the airport using biometric and biographic information, Matthys Serfontein, Vice President of Airport Solutions at…

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Faster cross-border passenger processing at Tijuana Airport

22 April 2016 | By Katie Sadler, Digital Content Producer, International Airport Review

Passenger processing technology has enabled speedy border crossing at Tijuana Airport’s Cross Border Xpress, the first ever skywalk to connect a facility in the USA directly into a foreign airport terminal.

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Preclearance: Enhancing security and strengthening economies

4 April 2016 | By Randy Howe, Director of Field Operations – Preclearance at U.S. Customs & Border Protection (CBP)

Every day, more than 250,000 travellers arrive in the United States from airports around the world and that figure is growing by at least 4% each year. But while these volumes continue to grow, fiscal resources in U.S. Customs & Border Protection (CBP) remain constrained. Plus there are continual concerns…

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Winter Operations Roundtable

20 February 2016 | By Dennis Mistreanu, Jan Pojezny, Kelvin Williamson, Mike Moore, Thor Arve Øveraasen

Craig Bradbrook, Vice President of Aviation Services of Greater Toronto Airports speaks with Mike Moore, Thor Arve Øveraasen, Jan Pojezny, Dennis Mistreanu, Kelvin Williamson and Frederic Versavel about their products.

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Winter operations: Winter is a state of mind

26 January 2016 | By Craig Bradbrook

Occasional blasts of severe winter weather are a fact of life at Toronto Pearson International Airport. For Craig Bradbrook, Vice President of Aviation Services, the key to minimising their impact is ensuring that everyone shares a belief in the value of collaboration.

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U.S. border control to use facial comparison technology at JFK Airport

21 January 2016 | By Katie Sadler, Digital Content Producer, International Airport Review

U.S. Customs and Border Protection’s (CBP) will begin using Facial Comparison Technology at John F. Kennedy International Airport (JFK) to verify those entering the United States.

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Emirates introduce Airbus A380 on routes to Washington D.C.

13 January 2016 | By Katie Sadler, Digital Content Producer, International Airport Review

Emirates airline has revealed plans to introduce its flagship Airbus A380 on routes from Dubai International Airport to Dulles International Airport, Washington D.C.

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One million use Dublin Airport U.S. preclearance facility in a year

11 January 2016 | By Katie Sadler, Digital Content Producer, International Airport Review

One million passengers have been processed using the U.S. Customs and Border Protection preclearance facility at Dublin Airport in a single year.

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Embracing new IT technology at Orlando International

5 December 2015 | By Phil Brown

Phil Brown, Executive Director at the Greater Orlando Aviation Authority (GOAA), takes a look at how Orlando International Airport is keen to deploy innovative technology to give customers a first-class travel and customer experience.

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Airport IT is the way forward

2 December 2015 | By Maurice Jenkins

To transform the end-user experience at Miami International Airport, the airport is investing in sophisticated IT. Beacon technology is one of the latest initiatives designed to revolutionise the passenger experience and operations at the airport. Miami’s Director of Information Systems and Telecommunications, Maurice Jenkins, tells us more.

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IATA’s keeping baggage on track

16 October 2015 | By Andrew Price

In June 2013, there were several new resolutions for baggage that appeared in the IATA Passenger Services Conference Resolution Manual. One is a brief text that describes baggage tracking, but it is set to make big changes in the industry. Resolution 753 packs a lot into a small space. The…

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Sustainability initiatives helping airports address climate change

28 September 2015 | By Katherine Preston, Senior Director for Environmental Affairs at ACI-NA

Katherine Preston, Senior Director for Environmental Affairs at ACI-NA, explores the challenges of climate change for the airport industry and identifies what steps airports in the U.S. and Canada are taking by increasing the resiliency of their infrastructure and facilities...

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Winter at airports: Plan, prepare and respond

26 August 2015 | By Tom Newman (Babcock International Group)

Tom Newman, Director of Airports at Babcock International Group, explains how the record-breaking winter of 2010/11 has resulted in the airports sector working more closely with external partners to better plan, prepare and respond to any difficulties over the winter period.

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Orlando International Airport records 10 months of strong growth

23 June 2015 | By Katie Sadler, Digital Content Producer, International Airport Review

Orlando International Airport (MCO) has released figures showing continuous domestic and international passenger growth over the last 10 months.

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