Maurice Jenkins gives his view on what airports must tackle to improve the passenger experience.
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At Future Travel Experience Global 2022 in Las Vegas, Maurice Jenkins, Head of Digital Strategy and Chief Innovation Officer, Miami International Airport spoke to International Airport Review Editor, Holly Miles.
In this two-part series, Maurice Jenkins, Head of Digital Strategy and Chief Innovation Officer at Miami International Airport talks to International Airport Review about how the airport is working to provide a seamless travel journey to all their passengers through touchless and contactless technology.
Tara Nolan spoke to the renowned Maurice Jenkins to learn of his opinions on how airport IT should be furthered leveraged across the industry, and how technology sits in the centre of Miami Airport’s vision.
To transform the end-user experience at Miami International Airport, the airport is investing in sophisticated IT. Beacon technology is one of the latest initiatives designed to revolutionise the passenger experience and operations at the airport. Miami’s Director of Information Systems and Telecommunications, Maurice Jenkins, tells us more.