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Andrew Price, former Head of Global Baggage Operations at the International Air Transport Association (IATA), explains how to run a successful airport baggage operation as volumes return to the baggage hall, and how you can best support your passengers with their baggage journey.
A sustainable, cost-efficient, customer-centric baggage operation is achievable, if the industry is willing to openly collaborate, discusses Andrew Price, Head of Global Baggage Operations at IATA.
It has been a busy few years for baggage. Resolution 753, which introduced baggage tracking as a common industry capability, came into effect on 1 June 2018. The run up to its introduction involved a lot of work ensuring that airlines and airports were aware of the new tracking requirements.…
In June 2013, there were several new resolutions for baggage that appeared in the IATA Passenger Services Conference Resolution Manual. One is a brief text that describes baggage tracking, but it is set to make big changes in the industry. Resolution 753 packs a lot into a small space. The…
IATA’s pioneering ‘InBag’ program will help to deliver a 20 per cent efficiency improvement in baggage operations. Head of Airport Operations, Andrew Price, provides an overview.
