List view / Grid view
Issue 4 2021
Robson Freitas, Head of Operations, Safety and Security at Belo Horizonte International Airport, explains how his airport manages its baggage operations and how airports can offer new baggage services to their passengers which improve the customer experience.
Jamie L. Rhee, Commissioner of the Chicago Department of Aviation, tells International Airport Review about the $168 million Central De-icing Facility that opened at Chicago O’Hare International Airport in 2018, which has been reducing winter weather delays ever since.
Steve Radford, Hold Baggage System Programme Lead at London Stansted Airport, discusses the £70 million renovation of the airport’s baggage system and how Stansted took advantage of the pandemic in order to complete the project ahead of schedule.
Wayne Harvey, Vice President, Operational, Technical and Regulatory Affairs at the Canadian Airports Council, talks to International Airport Review about how Canadian airports deal with winter weather and how they are preparing for the incoming change to the Global Reporting Format.
Mohamed Yousif Al Binfalah, CEO of Bahrain Airport Company, speaks to International Airport Review about the contactless technology that is improving the passenger experience in the new Bahrain Airport terminal.
Nathalie Herbelles, Senior Director, Security and Facilitation at Airports Council International (ACI) World, explains the importance of security culture and how aviation organisations can measure it and make it stronger.
Janik Gagné, Senior Director, Economic Analysis and Statistical Services, at Airports Council International (ACI) World, talks to International Airport Review about projected passenger demand in the future and the CAPEX required to address this.
Kirk Goodlet, Director - Airports at the Winnipeg Airport Services Corporation, and Jean-Sébastien Pard, Director of Facilitation and Passenger Services at ACI World, discuss how passenger digital identities supported airports’ responses to COVID-19.
Passenger convenience is a major driver for airports to cater for post-check-in storage of passengers’ luggage and this service also brings many benefits to the airport.
José De la Cruz, a lawyer at Lima Airport Partners SRL (LAP), speaks to International Airport Review about the work that his airport has been undertaking to help to reduce noise disturbance in the surrounding communities.