Maurice Jenkins, Head of Digital Strategy and CIO, Miami International Airport at FTE Global 2022
At Future Travel Experience Global 2022 in Las Vegas, Maurice Jenkins, Head of Digital Strategy and Chief Innovation Officer, Miami International Airport spoke to International Airport Review Editor, Holly Miles.
In this interview they discussed Maurice’s new job title, what this means for him and how he is looking to transform the airport and effectuate change, MIA’s digital passenger experience, how they collaborate with their sustainability department, universities and start-ups and the skills pipeline issue for the future – making aviation “sexy” again!
All this, plus an update on Miami’s ambitious biometrics programme which will make it the largest implementation of biometric technology in the U.S., the benefits they have seen and the question of who owns the data? Watch the exclusive interview now!
Apps, Biometrics, Contactless / Touchless technology, COVID-19, Digital transformation, Operational efficiency, Passenger experience and seamless travel, Self-service, Social responsibility, Sustainability, Workforce