Seattle-Tacoma's two pilot programmes, SEA Spot Saver and happyhover™, will work to improve efficiency and modernise the passenger experience.
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VINCI Airports talks to International Airport Review about ‘MONA’, a revolutionary digital service and the first travel companion based on facial recognition, which was launched at France’s Lyon-Saint Exupéry Airport in October 2020.
International Airport Review asked Franck Maurin, Product and Solutions Director for Passenger Facilitation and Border Control at IDEMIA and Borry Vrieling, Founder and Managing Director of Eezeetags b.v., what the future of seamless travel looks like for airports?
In this issue we feature articles from industry experts on a range of topics including: VINCI’s new end-to-end biometric assistant – MONA; Bristol Airport’s quest to becoming net zero carbon by 2050; and also, a sneak preview to our Rebuilding Airports Event which is taking place in May.
Emanuele Calà, Head of Innovation and Quality at Aeroporti di Roma, details the passenger-focused approach that has taken a pivotal role during the pandemic, and the use of real time data at different points in the airport journey to truly capture passenger mood.
Maxim Romanenko, Director of Ground Handling at Pulkovo Airport, writes of the lessons learned from adapting and thinking swiftly in response to the unprecedented environment caused by COVID-19 and how these successes can be taken forward in the sector as the virus loosens its hold.
Nejat Kurt, Deputy General Manager of Operations at TAV Airports, looks forward to the aviation sector post-COVID-19, considering the actions undertaken by airports to ensure passenger safety and the role of contactless technology, which will remain key in regaining – and maintaining – passenger confidence.
The survey found that, as a result of the COVID-19 pandemic, airports have significantly accelerated their investments in technology in order to adapt better to the changing health and safety requirements.
Vivian Cheung, Executive Director of Airport Operations at Airport Authority Hong Kong, explains how Hong Kong International Airport has been using the downtime during the pandemic to invest in biometric and touchless technologies, open test facilities, play its part in the distribution of the COVID-19 vaccine and even clean the…
Qatar’s Hamad International Airport has amended its airport experience to ensure that passengers experience a smooth and welcoming journey post-COVID-19.
Dr. Ralf Gaffal, Managing Director of Munich Airport International’s (MAI) Business Division, spoke to International Airport Review about the key challenges and questions that airports need to address sooner rather than later, highlighting best practices and using Munich International Airport (MUC) as an example.
17 December 2020 | By NEXTT Vision (IATA & ACI)
As a joint initiative of ACI and IATA, NEXTT (New Experience Travel Technologies) creates a shared vision for the future of travel. While the first webinar confirmed the validity of and the need for the concepts of NEXTT in these difficult times for the air travel industry, this second webinar looked…
Following Avalon Airport’s decision to implement touchless self-service technology – for the first time in Australia – in May 2020, International Airport Review spoke to the airport’s CEO, Justin Giddings, to find out how this technology may affect the airport experience.
Budapest Airport’s Chief Commercial Officer, Kam Jandu, illustrates how Budapest passengers can take control of their own airport journey, even during the COVID-19 pandemic.