Ersin İnankul, Chief Digital and Commercial Officer at Istanbul Airport, speaks to International Airport Review about the airport’s quest to offer a completely seamless passenger experience through touchless technologies, artificial intelligence and biometrics.
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Kevin Brown, Chief Executive Officer of Perth Airport, tells International Airport Review about how his airport navigated the COVID-19 pandemic and how reinvention is now their new driving force.
If the crisis has taught us one thing, it’s that, while airports do need to focus on recovery, they must also put in place systems that give them the ultimate agility to survive future volatile events - and they need to do it now.
Milan Linate Airport's redesigned terminal will improve the traveller experience and satisfaction of passengers through the introduction of new services and amenities.
ICAO's Visible Digital Seal solution will make the process of checking passenger COVID-19 test and vaccination certificates at airports much more efficient and less vulnerable to fraud.
After becoming the first global entity to receive the BSI certification at the onset of the pandemic, Hamad Airport has been successfully re-certified for its health and safety COVID-19 protocols.
In order to avoid chaos at airports once passenger numbers begin to increase, IATA has called on governments to adopt digital processes at airports to streamline the checking of travel health credentials.
As part of International Airport Review’s exclusive series, the Managing Director of Airport Operations Management at Singapore Changi Airport, Jayson Goh, explains how having a zero-contact terminal is a key part of several measures which are ensuring the safety of both passengers and airport staff.
Seattle-Tacoma's two pilot programmes, SEA Spot Saver and happyhover™, will work to improve efficiency and modernise the passenger experience.
VINCI Airports talks to International Airport Review about ‘MONA’, a revolutionary digital service and the first travel companion based on facial recognition, which was launched at France’s Lyon-Saint Exupéry Airport in October 2020.
International Airport Review asked Franck Maurin, Product and Solutions Director for Passenger Facilitation and Border Control at IDEMIA and Borry Vrieling, Founder and Managing Director of Eezeetags b.v., what the future of seamless travel looks like for airports?
In this issue we feature articles from industry experts on a range of topics including: VINCI’s new end-to-end biometric assistant – MONA; Bristol Airport’s quest to becoming net zero carbon by 2050; and also, a sneak preview to our Rebuilding Airports Event which is taking place in May.
Emanuele Calà, Head of Innovation and Quality at Aeroporti di Roma, details the passenger-focused approach that has taken a pivotal role during the pandemic, and the use of real time data at different points in the airport journey to truly capture passenger mood.
Maxim Romanenko, Director of Ground Handling at Pulkovo Airport, writes of the lessons learned from adapting and thinking swiftly in response to the unprecedented environment caused by COVID-19 and how these successes can be taken forward in the sector as the virus loosens its hold.