Vivian Cheung, Executive Director of Airport Operations at Airport Authority Hong Kong, explains how Hong Kong International Airport has been using the downtime during the pandemic to invest in biometric and touchless technologies, open test facilities, play its part in the distribution of the COVID-19 vaccine and even clean the…
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Qatar’s Hamad International Airport has amended its airport experience to ensure that passengers experience a smooth and welcoming journey post-COVID-19.
Dr. Ralf Gaffal, Managing Director of Munich Airport International’s (MAI) Business Division, spoke to International Airport Review about the key challenges and questions that airports need to address sooner rather than later, highlighting best practices and using Munich International Airport (MUC) as an example.
17 December 2020 | By NEXTT Vision (IATA & ACI)
As a joint initiative of ACI and IATA, NEXTT (New Experience Travel Technologies) creates a shared vision for the future of travel. While the first webinar confirmed the validity of and the need for the concepts of NEXTT in these difficult times for the air travel industry, this second webinar looked…
Following Avalon Airport’s decision to implement touchless self-service technology – for the first time in Australia – in May 2020, International Airport Review spoke to the airport’s CEO, Justin Giddings, to find out how this technology may affect the airport experience.
Budapest Airport’s Chief Commercial Officer, Kam Jandu, illustrates how Budapest passengers can take control of their own airport journey, even during the COVID-19 pandemic.
As part of its efforts to limit the spread of COVID-19, Hamad Airport has introduced two new solutions to enable contactless self-check-in.
Chhatrapati Shivaji Maharaj Airport's new QR-code check-in service minimises unnecessary surface contact and improves the passenger experience.
Over the course of the past year, Budapest Airport has invested in a wide range of infrastructure and passenger experience developments.
Passengers at Norway’s airports can enjoy the summer season with a new end-to-end touchless airport experience.