Ersin İnankul, Chief Digital and Commercial Officer at Istanbul Airport, speaks to International Airport Review about the airport’s quest to offer a completely seamless passenger experience through touchless technologies, artificial intelligence and biometrics.
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Heather Karch, Aviation Facilities and Infrastructure Architecture Manager and Section 504/ADA Coordinator at Seattle-Tacoma International Airport, writes of the services and amenities that the airport has implemented and recently expanded in order to provide a positive passenger experience for all.
In order to avoid chaos at airports once passenger numbers begin to increase, IATA has called on governments to adopt digital processes at airports to streamline the checking of travel health credentials.
Andrew Price, former Head of Global Baggage Operations at the International Air Transport Association (IATA), explains how to run a successful airport baggage operation as volumes return to the baggage hall, and how you can best support your passengers with their baggage journey.
Passengers can now pay touch-free in all Eurotrade stores and businesses at Munich Airport through the use of a contactless PayPal QR Code.
The upgraded digital wayfinding maps feature real-time point-of-interest data, dynamic terminal directories and intuitive, user-friendly mobile navigation.
Kesang T. Ukyab, Manager of Innovation and Technology at Airports Council International (ACI) World, discusses why and how airport experts united to develop the Airport Health Measures Portal and Check & Fly app in order to support passengers during the COVID-19 pandemic.
VINCI Airports talks to International Airport Review about ‘MONA’, a revolutionary digital service and the first travel companion based on facial recognition, which was launched at France’s Lyon-Saint Exupéry Airport in October 2020.
Following successful trials with Singapore Airlines, the Civil Aviation Authority of Singapore will now accept the use of the IATA Travel Pass by arriving passengers.
Changi Airport's Safe Travel Concierge service will help to ease passengers' anxieties about travelling by providing easy access to all of the relevant information and necessary booking services.
AAHK's digital health pass will aim to provide a simple and efficient means of conducting health document checks and verification processes on both ends of a passenger journey.
Passengers travelling through Dubai Airport will now have free access to an extensive collection of their favourite publications online as part of the airport's bid to become more contactless and paperless.
Korean Air will trial the IATA Travel Pass in May 2021 on its Incheon to Los Angeles flight after an internal test in April 2021.
With the first successful trial of the IATA Travel Pass now complete, the industry is a step closer to restarting international aviation safely and securely.
The Airport Community App introduced by Manchester Airports Group has been rolled out across all three of its airports. Nena Adrienne, Performance and Insights Manager at Manchester Airport, and Monika Simonaityte, Air Traffic Management (ATM) Strategy and Deployment Manager at London Stansted Airport, discuss the success of the app and…