Emirates and Etihad Airways have become two of the first airlines in the world to partner with IATA on trialling its new digital travel pass.
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Alongside offering passengers the ability to forward plan, check in, schedule parking and even purchase duty-free items before they arrive at the airport, airport apps have been forced to evolve to help restore passenger confidence in air travel. Articles in this Guide To explore how airports are using apps to…
Ordering food and beverages at Miami International Airport is now as safe and easy as click, grab and go with MIA2GO, the airport’s new contactless mobile platform that puts customers in the fly-through lane to quickly browse menus, order and pay before making their pick-up at restaurants throughout the airport.
Airports Council International (ACI) World has launched a set of tools which provide passengers with information about the health measures in place at airports around the world.
Passengers travelling through Schiphol Airport can now pre-order and collect food and beverage orders post-security as part of its new contactless service.
As part of its efforts to restore passenger confidence in the aviation industry, the Greater Toronto Airports Authority has implemented its Healthy Airport programme at Toronto Pearson Airport to limit the spread of COVID-19 and keep the safety of passengers as its top priority.
Introducing the new pick-up kerb at Washington Dulles Airport will help to redistribute traffic volumes and create a more streamlined process.
Kevin Cullinane, Head of Communications at Cork Airport, explains how airports should leverage social media platforms to communicate with passengers effectively.
LVNL's new mobile app provides users with comprehensive airspace safety information critical to the operation of drones, including current weather conditions.
Kate Hall, Marketing and Communications Manager at Newcastle International Airport, discusses how to develop a successful airport app and use it to create the perfect passenger experience.
Tara Hernandez from Gerald R. Ford International Airport details how the airport’s app drastically improves the passenger journey; ensuring flying from the airport is not a stressful experience.
The new app will be trialled at three PANYNJ-managed airports, providing navigation assistance for passengers who are visually impaired.
In a bid to make wayfinding at the airport easier, Prague Airport has worked with Apple Maps to provide a digital map of the terminals' interior.