Schiphol offers Chinese passengers a unique travel and shopping experience with WeChat services around the airport.
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Seamless travel has become a buzz word for the airport industry, but few organisations think about how this relates to the getting-to and leaving the airport. Even if the entire airport journey is as seamless as possible, if this is ruined when leaving the airport then the experience will be…
In a UK-airport first, noise complaints can now be submitted via a mobile app, and airlines will use this information to improve flight performance and reduce noise.
Dublin Airport has created an airport geographic information systems app to track its assets to provide real-time information.
Nice Côte d'Azur has developed a self-connecting solution, Nice Connect, for passengers within the terminal to help ease the passenger journey and create a more seamless experience.
Boarding gates and parking stands at Hong Kong International Airport are to be renumbered in time for the Sky Bridge project.
An investment of £23 million for the 6,000 visually impaired passengers that travel through Heathrow each year results in an app which connects those in need to trained professionals.
Creating the future of digital travel retail: Case Study how Heathrow and AOE transformed Heathrow's Reserve & Collect Boutique into a digital omni-channel marketplace based on AOE’S award-winning OM³ platform.
New mobile app is launched for the public to submit concerns about aircraft noise at San Diego International Airport which uses real-time tracking.
New drone regulations set to put India on drone development map, while app is hoped to instil "no permission, no take off" in drone users.
10 August 2018 | By
Staff who give lifts to colleagues are allocated preferential airport parking via an innovative smartphone app, with each shared journey being validated so that vehicle miles and subsequent reduction in emissions are tracked and recorded.
During the test phase, the range extends to snacks like baguettes and cinnamon pastries along with cold drinks such as water and cola.
The app signifies the progression of Malaysia Airports towards Arthur Little's Airports 4.0 in which real-time digital interaction with passengers is key and regarded as a must have.
Although it looks like a single entity from the outside, airports are mini cities hosting a collection of independent organisations including airlines, ground handlers, retailers, restaurants, police, immigration agencies and hotels. Getting the right information to the right person at the right time is crucial for the airport ecosystem to…