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Creating delightful experiences out of the ordinary at Manohar International Airport

26 April 2024 | By Holly Miles, Shiv Kumar

Shiv talks about the four building blocks of passenger experience and how Manohar International Airport's CX strategy is based on the five senses.

podcast

Changi Airport: Preparing for future growth of Asia Pacific region

29 March 2024 | By Holly Miles, Peh Ke-Wei

Listen to this exclusive interview with the Vice President of Market Development of Changi Airport Group.

article

Guide to Airport Experience Issue 1 2024

22 March 2024 | By International Airport Review

International Airport Review’s Guide To Airport Experience is now available to download!

news

Gen-AI in 2024 travel: game-changer or overhyped?

15 February 2024 | By International Airport Review

Speculation about the powers of generative AI for travel were common in 2023, but real-world working examples were few and far between.

video

Transforming aviation for a new world with Jens Sanner, Fraport

26 January 2024 | By Holly Miles, Jens Sanner

Watch the exclusive interview with this airport thought leader.

article

A new era of personalised airport services, at Carrasco International Airport

9 January 2024 | By Federico Cabrera

Federico Cabrera, Operations and Passenger Experience Manager at Aeropuertos Uruguay, spoke exclusively to International Airport Review in Issue 3 about how Carrasco Airport seeks to elevate passenger experience and respond appropriately to their needs.

news

Kaunas Airport passenger terminal expansion set to begin in early 2024

3 January 2024 | By International Airport Review

Lithuanian Airports has signed a contract with INFES, which has won a public tender and will carry out the expansion of the Kaunas Airport passenger terminal.

article

Curb to Gate: Smart Airports Report

13 December 2023 | By International Airport Review

Read this exclusive free report on the smart technology shaping the airports of tomorrow.

news

AGS Airport’s Project CAELUS launches drone sounds

8 December 2023 | By International Airport Review

The project has launched an innovative remote listening test which allows users to experience drones sound.

article

Digital transformation: Modernise and digitise

1 December 2023 | By Christopher Summers

Chris Summers, IT Project Manager at Austin-Bergstrom International Airport, outlined in Issue 3, how digital transformation aids airports’ quest for sustainability.

article

A new experience in acquiring travel currency

27 November 2023 | By Fraser Brown

Fraser Brown, the Retail Director at London Heathrow Airport, details the new digital Travelex KIOSK under trial at Heathrow’s Terminal 2.

news

Google Maps Indoor Live View lands at Sydney Airport

14 November 2023 | By International Airport Review

Google has launched Indoor Live View at Sydney Airport, just in time for the Christmas travel rush, in a first for an Australia airport.

news

Ontario International Airport introduces Simplified Arrival to automate international arrivals

8 November 2023 | By International Airport Review

Wait times for arriving international passengers are being reduced at Ontario International Airport thanks to the new technology, Simplified Arrival.

news

IATA launches first integrated shopping to travel journey using digital identity

26 October 2023 | By International Airport Review

On a journey from London Heathrow to Rome Fiumicino via British Airways, IATA successfully tested the first fully integrated digital identity travel experience.

video

Focusing on the sensory experience of passengers at Hyderabad International Airport

2 October 2023 | By Holly Miles, Pradeep Panicker

Watch this exclusive interview with the airport CEO who is speaking at the International Airport Summit 2023.

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Contactless / Touchless technology