Sue Hudson, Head of Service Proposition at Heathrow Airport, details how Heathrow examined what passengers need to regain confidence to travel.
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Issue 5 2020
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Nashville International Airport has an extensive array of initiatives dedicated to enriching its passengers’ experience. Although the global pandemic has postponed some of these activities, the airport informed International Airport Review of how the journey at Nashville is above the rest.
Qatar’s Hamad International Airport has amended its airport experience to ensure that passengers experience a smooth and welcoming journey post-COVID-19.
Jean-Sébastien Pard, Senior Manager of Facilitation and Passenger Services at ACI World, highlights how accessible airport operations are imperative, even more so during these difficult times.
The year 2019 saw Lithuanian Airports support its highest number of PRMs across its network of airports, with as many as 56 per cent being satisfied with the accessibility services on offer. However, ensuring equal access to services is a priority for the operator, and Lithuanian Airports continues to work…
Recently published data indicates that PRM traffic is returning to the skies at a faster rate than total passenger traffic, explains accessible air travel expert, Roberto Castiglioni.
Chris Au Young, Airport Authority Hong Kong’s General Manager, reviews the world’s first-ever study that explored the potential of blockchain to provide a single source of truth for checked baggage.
With Cairns Airport’s $55 million Domestic Terminal upgrade completed in August 2020, Norris Carter, the airport’s CEO, takes time out to explain how the upgrade came together and shed some light on how collaboration and local partnerships helped deliver an authentic new airport experience.
Abhi Chacko, Head of Innovation and Commercial IT Services at London Gatwick Airport, discusses how deploying UV treatment of security trays will help restore consumer confidence.
To many, airports are seen as a gateway – just part of the process of getting from A to B. However, the amenities they host have the potential to generate income, not just from passengers, but also from those living in the local area. In the wake of COVID-19, do…
TIACA’s Board member, Emir Pineda, Manager of Aviation Trade and Logistics at Miami International Airport, answers International Airport Review’s questions regarding how the development and transportation of a COVID-19 vaccine will impact the air cargo sector.
Riccardo Majorana, VP - Airport Business Area Manager at Leonardo Electronics Division, told International Airport Review how Leonardo is working to help safeguard the airport sector.