Abhi Chacko, Head of Innovation and Commercial IT Services at London Gatwick Airport, discusses how deploying UV treatment of security trays will help restore consumer confidence.
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Embracing innovation has been a key factor to Gatwick Airport’s recent successes and to a large extent it has been cutting-edge technology and bespoke systems that have seen the airport transform its passenger experience.
Although it looks like a single entity from the outside, airports are mini cities hosting a collection of independent organisations including airlines, ground handlers, retailers, restaurants, police, immigration agencies and hotels. Getting the right information to the right person at the right time is crucial for the airport ecosystem to…