article

Creating a modern and authentic Tropical North Queensland airport terminal

Posted: 19 October 2020 | | No comments yet

With Cairns Airport’s $55 million Domestic Terminal upgrade completed in August 2020, Norris Carter, the airport’s CEO, takes time out to explain how the upgrade came together and shed some light on how collaboration and local partnerships helped deliver an authentic new airport experience.

terminal

Cairns Airport’s T2 Domestic Terminal upgrade was recently officially opened. What was the underlying motivation to upgrade the terminal?

The Domestic Terminal upgrade was three years in the planning and really started when we looked at projections for passenger traffic. There were a few factors that triggered the upgrade: We needed to cater for the increased passenger numbers and to grow and optimise our terminal space. We were also very keen to instantly connect travellers to Tropical North Queensland and provide an improved passenger experience. Fundamentally, the upgrade was about future-proofing the Domestic Terminal to take the customer experience to new heights. Despite the current challenges of recent months, it’s been a really good journey in developing a better understanding of our passengers and our region and better connecting them.











    To read this article in full, please complete the form below. By clicking submit you confirm that you accept our terms and conditions and privacy policy.


    *

    *

    *

    *

    *

    *

    *

    *

    This content has been brought to you by International Airport Review

    The rest of this content is restricted - login or subscribe free to access

    IAR Issue 5 2020Thank you for visiting our website. To access this content in full you'll need to login. It's completely free to subscribe, and in less than a minute you can continue reading. If you've already subscribed, great - just login.

    Why subscribe? Join our growing community of thousands of industry professionals and gain access to:

    • bi-monthly issues in print and/or digital format
    • case studies, whitepapers, webinars and industry-leading content
    • breaking news and features
    • our extensive online archive of thousands of articles and years of past issues
    • ...And it's all free!

    Click here to Subscribe today Login here

     


    Send this to a friend