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Ground handling

Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

Ramp handling: guiding the plane into position and operating
Servicing vehicles on the tarmac
Refuelling and maintenance of the aircraft
Clearing of the cabin and restocking of the catering supplies
Check-in and boarding at the terminal gate

news

Amazon expands operations at Chicago Rockford Intl. Airport

5 December 2018 | By International Airport Review

Amazon has announced plans to expand its Amazon Air operation at Chicago Rockford International Airport.

news

ACI Europe calls for ATM reform and ground infrastructure integration

29 November 2018 | By International Airport Review

At the 12th ACI Airport Exchange conference and exhibition taking place between the 27-29 November 2018 in Oslo, hosted by Norwegian airport group AVINOR, the capacity challenge facing European air transport came into the spotlight once again.

news

dnata expands and invests in Los Angeles International Airport

23 November 2018 | By International Airport Review

With operations now in 87 airports in 13 countries, dnata adds Los Angeles International to its ground handling portfolio.

news

International Airport Review Awards 2018 – shortlist announced

7 November 2018 | By International Airport Review

International Airport Review is very proud to announce the shortlisted candidates for its 2018 Awards, and would like to thank everyone who participated, nominated and voted in the awards this year.

webinar

Tackling disruptions and ensuring a smooth day of operations

2 November 2018 | By Dassault Systèmes

Between delays, extreme weather conditions and complex labour union rules, ground operations are becoming more complex every day. Planners must manage information flow across different departments and avoid planning in silos. They must also ensure efficiency in resource utilisation without compromising employee satisfaction, even on the day of operations.

news

easyJet expands airports using DHL’s ground handling operations

1 November 2018 | By International Airport Review

Following a successful partnership at London Gatwick, DHL has been appointed by easyJet to take over the airline’s ground handling operations at Bristol and Manchester Airports.

news

Effortless transportation to the airport leaves you ready to fly

23 October 2018 | By International Airport Review

Imagine being checked-in, and having gone through security before even arriving at the airport. New automated pods could be the answer to the congestion question.

news

IATA finds that human interactions are still integral to air travel

3 October 2018 | By International Airport Review

Despite the advances in automation and the masses of information available to passengers, they still desire face-to-face interactions.

webinar

Biometrics, the new normal: How to implement an end-to-end Seamless Flow programme

3 October 2018 | By Vision-box

Lining up and waiting at every airport chokepoint is a thing of the past. Contactless identity management via biometrics has become the essence of modern passenger experience. A seamless end-to-end journey where your face is your passport is core to the aviation digital transformation.

article

Aberdeen International Airport terminal transformation project

25 September 2018 | By Gareth Bristo

Aberdeen Airport has embarked on a £20 million project to expand the airport which has been in action since the 1934, Gareth Bristo takes us through the expansion which is set for completion in autumn 2019.

whitepaper

Case study: Copenhagen Airport

18 September 2018 | By Dassault Systèmes

Centralised, integrated and streamlined workforce planning for Scandinavia’s busiest airport...

article

IATA and ACI present the NEXTT steps for the future of airports

6 September 2018 | By International Airport Review

The NEXTT initiative creates a vision for the future of air transport; increasing efficiency and improving customer experience through the use of new and emerging technologies and innovative processes.

news

MIAL inducts first advanced emergency passenger evacuation vehicle

5 September 2018 | By International Airport Review

The passenger evacuation vehicle ladder can be extended up to a maximum height of 8.3 meters and the escape stairs have high evacuation load capacity of approximately 115 people at once.

news

Boom on the horizon for Indian air travel if growth rate continues

4 September 2018 | By International Airport Review

Airports Council International (ACI) World has addressed world aviation leaders at the International Aviation Summit in Delhi, India, calling for immediate action to assist nations and communities to meet the challenges of the rapid growth in demand for air services.

whitepaper

The integrated future of ground operations

22 August 2018 | By Dassault Systèmes

Putting passengers first no longer means sacrificing other business goals. Rely on an integrated planning approach that delivers happy passengers while keeping operations smooth and costs low...

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Ground handling