How AI and data analytics are transforming aviation
Airlines and airports are now embracing new technologies and turning to artificial intelligence (AI) to support their customer service.
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Airlines and airports are now embracing new technologies and turning to artificial intelligence (AI) to support their customer service.
We round up the fantastic thought-provoking sessions that featured during the virtual two-day Airport of the Future Summit, which attracted over 1,300 delegates.
17 August 2021 | By
Chief Innovation Officer of Cincinnati / Northern Kentucky International Airport
In this jam-packed issue we feature articles from industry experts on a range of topics including: contactless technology; resilience and recovery; noise management; airport economics; digital identities; security culture; baggage operations; winter operations and also, an event review of our hugely successful Airport of the Future Online Summit which took…
International Airport Review spoke with Andy Bien, Chief Digital Officer, Global Aviation Industry at Huawei about the company’s Big Data Model and how it is helping airports around the world improve their operations and maintenance as well as creating a better, more personalised passenger experience.
Hamad International Airport, Qatar’s gateway to the world, has been granted the 'Best Airport in the World' title at the renowned Skytrax World Airport Awards 2021.
Fraser Ralston, Group Head of Digital at AGS Airports, explains how Clyde uses artificial intelligence to understand passengers’ questions and to provide answers, as well as how ‘he’ is furthering the AGS digital passenger experience agenda.
Marc Houalla, Deputy Executive Director of Groupe ADP and Managing Director of Paris‑Charles De Gaulle Airport, argues that big data and artificial intelligence is becoming increasingly essential for airport management and takes an in-depth look at how it benefitted operations within his own airport.
Zihong Gorman, IT Manager at San Francisco International Airport, details how upgrading their ETL programmes has reinvigorated analytics tools at the airport and is allowing both itself and business users to achieve so much more from their data.
Hamad Airport and Hamad Bin Khalifa University's College of Science and Engineering are partnering to jointly identify ways to enhance the airport passenger experience.
If the crisis has taught us one thing, it’s that, while airports do need to focus on recovery, they must also put in place systems that give them the ultimate agility to survive future volatile events - and they need to do it now.
In their webinar which took place on 19 May, Nokia experts showed how a cost-effective, scalable and flexible optical LAN can support all sub-systems in an airport and grow as the airport adopts new digital applications and services in the future.
With complete 5G coverage across the entire premises, it will be possible in the future to determine the exact location of devices and people, to transport luggage on self-driving vehicles, and to use autonomous robots to secure the site.
Andrew Price, former Head of Global Baggage Operations at the International Air Transport Association (IATA), explains how to run a successful airport baggage operation as volumes return to the baggage hall, and how you can best support your passengers with their baggage journey.
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