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Self-driving robot trialled at Frankfurt Airport
YAPE, a self-driving transport robot, helped passengers carry small luggage and navigate through Frankfurt Airport's terminals.
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Baggage handling
Baggage handling is the process of transporting passenger luggage from a check-in counter at a departure airport, onto a plane cargo hold and then to a collection point at an arrival airport.
A baggage handling system (BHS) is made up of a number of different processes and checks. A BHS is designed to count bags, check weights of bags, balance loads, screen suitcases for security reasons, transport bags through an airport conveyor belt system and read bag information automatically.
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Schiphol Airport: Striving towards seamless flow and self-service security
For airports across the globe, providing passengers with a seamless travel experience whilst protecting the airport systems from risks are two of the most important priorities. Here, Wilma van Dijk gives an insight into how Schiphol is working towards securing both.
news
Home baggage collection service to be introduced at Manchester Airport
Manchester Airport is introducing a new service for passengers to have their luggage collected from their home prior to departure.
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AITS 2019: Discussing strategies for the future of airports
Day two of AITS 2019 has opened with a push for sharing strategies to ensure airports are future-ready.
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AITS 2019: Driving communication in the airport industry
The Airport IT and Security Conference is being attended by more airports than ever before, a situation which needs to be fully utilised to improve airport operations and customer experience.
webinar
A day in the life of seamless travel – the next chapter of modern aviation
24 September 2019 | By Vision-Box
Join us on the 6 November as industry experts explore the current developments of seamless travel around the world through real-life implementation, lessons learned and subsequent best practice.
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Case study: Brussels Airport
What makes a great experience for passengers at the airport? Learn how Brussels Airport improved their passenger satisfaction.
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Video: The value of integrated ground operations
Optimise the passenger experience with optimal assignment of gates, stands, check-in desks and other airport resources through all planning stages.
webinar
How to streamline operational processes and excel in customer experience: The “Aeroporti di Roma” success story
31 July 2019 | By TIBCO
ABOUT THIS WEBINAR Active engagement with passengers and collaboration with all the various players present in the airport ecosystem can secure business operativity and increase profitability in the years to come, whilst providing a greater passenger satisfaction. Airports generate a lot of data – from passengers departing, arriving and in…
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Salvador Bahia Airport expansion project reaches milestone
The expansion project at Salvador Bahia Airport is less than 100 days from completion and already 85 per cent of the project is complete.
webinar
RFID and modern baggage messaging: Where we are and what’s next
31 July 2019 | By International Air Transport Association (IATA)
To conclude IATA’s 2019 webinar series dedicated to baggage tracking, RFID and modern baggage messaging, this last session focused on where the industry is at and what can be expected as we move towards 2020. Participants were given an overview of the important milestones achieved in 2019, which notably included…
webinar
Modern baggage messaging standards
30 July 2019 | By International Air Transport Association (IATA)
Following on from the first two webinars of this series - which introduced the IATA RFID priority and highlighted some successful deployments - this session will cover the messaging aspect as baggage is moved according to messages that are sent from the airline Departure Control System (DCS) to the baggage…
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Passenger experience: Delta, pioneering a seamless experience
In December 2018, Delta – in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration – unveiled the first biometric terminal in the United States. In a growing world that’s getting increasingly complicated, airports and airlines are turning to technology to streamline…
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Baggage handling: Enhancing the passenger experience
Aruba Airport Authority N.V. (AAA), the company that manages and operates Queen Beatrix International Airport (Aruba Airport), is on the forefront of a highly needed expansion and modernisation project, namely the Gateway 2030 Project. Baggage Handling Systems (BHS) Manager, Julian Chung, reveals how the project’s new BHS is set to…
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Baggage handling: Reducing congestion with innovative solutions
Checking in baggage is always an airport pressure point and a stressful part of a passenger’s airport journey. With this in mind, Tampa International Airport in Florida embarked on a revolutionary system to enable passengers to remotely check in luggage. Maria Rhodes, General Manager for Bags, reveals how the service…
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