Home baggage collection service to be introduced at Manchester Airport

Manchester Airport Holdings Ltd (MAG) has announced that Manchester Airport will introduce a home bag check-in and delivery service for passengers.

The service allows passengers to have their luggage collected straight from their home prior to the date of their departure, meaning they can travel to the airport bag-free, head straight for security and reunite with their bags in baggage reclaim at their final destination.

This is part of a partnership with Airportr, making it the first airport operator in the UK to use this service within its own infrastructure, with baggage processed in a dedicated facility away from terminal check-in areas. It will also be the first to digitise the service, meaning passengers can book and pay online via the airport’s website.

“We are delighted to announce our partnership with Airportr, which will allow our passengers to streamline their airport experience, through an efficient and secure process, meaning they can arrive at the airport with one less thing to think about and get ready for their trip,” said Andrew Harrison, CEO Airport Services, MAG. “MAG is working hard to find new and innovative ways to enhance every step of the passenger journey through our airports and this new partnership, which is a market first in the UK, is another crucial development in that process.”

The service will be available to passengers travelling with Virgin Atlantic, easyJet, British Airways, American Airlines, Cathay Pacific and Finnair, however those travelling on other airlines can also make use of the service by having their bags collected from their homes ready for collection when they arrive at the airport.

Passengers can choose an allotted one to three-hour collection slot prior to their departure date, and as late as the morning of their flight. A vetted driver will arrive at their home, collect their luggage and take it directly to the airport for check in and processing.

Travel documents are then scanned when the luggage is collected and passengers can follow real-time driver and baggage tracking via the use of digital bag tags.