Case study: Brussels Airport

Posted: 23 September 2019 | | No comments yet

What makes a great experience for passengers at the airport? Learn how Brussels Airport improved their passenger satisfaction.

Optimising stand and gate capacity at Brussels Airport

Brussels Airport needed to optimise the use of its resources. With DELMIA Quintiq, the airport is able to organise its 162 check-in desks and 54 gates with greater efficiency and flexibility.

Through its built-in intelligence, the DELMIA Quintiq solution takes into account many variables, including special requirements of airlines and available check-ins and gates. DELMIA Quintiq interfaces with the central airport operational database (AODB), so it’s able to automatically update plans with new information from various partners.

Brussels Airport can now deliver a much higher level of customer service for both airlines and passengers. Since implementation, the airport has seen better planning efficiency and resource utilisation.

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