Marseille Provence Airport launches self-service for passengers
Marseille Provence Airport is set to launch a new self-connect service for passengers travelling through the airport, to ensure a smooth transfer experience during their layover.
Marseille Provence Airport (MRS) will launch a self-connect service for passengers travelling through the airport. From now on, anyone who booked their ticket with Kiwi.com with a layover in Marseille Provence Airport can enjoy fast and efficient transfer between their flights. Passengers are able to book unique itineraries with Kiwi.com, who connect carriers that don’t have a codeshare agreement. Marseille Provence Airport then supports those passengers with a smooth transfer experience during their layover.
Passengers transferring in Marseille Provence Airport can benefit from a Smart Pass service that provides access to a fast track through the airport. They will also receive discount vouchers for use in the airport’s duty-free shops and restaurants. The goal of the fast track is to speed the connection time, optimise the stopover traffic, and, as a result, improve passengers’ complete experience.
Julien Boullay, Commercial and Marketing Director at Marseille Provence Airport added: “Thanks to this cooperation with Kiwi.com we are now able to support self-connecting passengers at our airport and offer them a great experience. The layover option will facilitate customer experience with natural routing connecting via Marseille, such as flights from Corsica to Britany due to our prime location between the Mediterranean sea and the rest of France.”
Patrick Zeuner, Head of Airport Partnerships at Kiwi.com said: “Every month we are increasing our Hosted Stopover Programme alliances and today Marseille Provence Airport joined our growing family of partner airports in making the transfer experience a choice rather than an inconvenience. Today, more than ever, travellers seek greater choice, flexibility and efficiency and this initiative supports just that.”
In 2021, many European airports joined the Hosted stopover initiative by Kiwi.com including Prague Airport (PRG) in the Czech Republic, Brussels Charleroi Airport (CRL) in Belgium, or Dortmund Airport (DTM) in Germany, with more to come.
Air traffic control/management (ATC/ATM), Airport development, Digital transformation, New technologies, Operational efficiency, Passenger experience and seamless travel, Passenger volumes, Self-service, Terminal operations