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Aena adapts airport operations as a result of Spain’s COVID-19 crisis
Due to the restrictions put in place by the Spanish government as a result of the COVID-19 outbreak, Aena has adapted airport operations across its entire network.
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Domodedovo Airport introduces automated voice assistant to help-desk
The automated voice assistant is now dealing with 30 per cent of customer calls made to the help-desk in a bid to improve the customer experience.
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ACI EUROPE, ASA, ACA and ETRC call on EC for urgent measures
The open letter complements the trade association's individual requests for support measures to see airport operators and service providers able to weather the impact of the coronavirus pandemic.
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SEA Milan adapts operations and investments in wake of COVID-19
As the COVID-19 pandemic continues to drastically impact the aviation industry, SEA Milan has been forced to adapt in order to continue operation.
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EBAA calls on EC to consider business aviation COVID-19 relief measures
The European Business Aviation Association has called on the European Commission to consider all COVID-19 relief measures to ensure business continuity.
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President of ACI Europe publishes open letter asking for COVID-19 relief
The letter, titled COVID-19: Aviation Relief Programme, calls on EU transport ministers and the European Commission to adopt supportive measures.
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ACI Europe and IATA welcome EC suspension of airport slot rules
Following the European Commission's decision to temporarily waive airport slot rules until 30 June 2020, ACI Europe and IATA have hailed the announcement.
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Amsterdam Airport Schiphol to introduce new noise reduction measures
In partnership with LVNL, Amsterdam Airport Schiphol has developed a joint programme of measures to reduce noise emissions caused by air traffic.
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HungaroControl highlights innovation efforts tackling aviation capacity crisis
Despite the issues currently limiting the growth of the aviation industry across the globe, HungaroControl remains persistent in its innovative efforts.
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Flying is to become safer and faster, says Prague Airport CEO
As part of International Airport Review’s exclusive CEO series, Vaclav Rehor discusses how aviation must cooperate effectively to ensure a safe future for the industry.
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EC proposes measures to limit COVID-19 impact on aviation industry
By temporarily suspending airport slot regulations, the European Commission hopes to alleviate the pressure on airports and airlines amidst the COVID-19 crisis.
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COVID-19 is a crisis of unprecedented proportions, says ACI Europe
The Director General of ACI Europe has highlighted the increasingly drastic impact that the COVID-19 outbreak is having on airports throughout the region.
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Active on WeChat: Brussels Airport expands its social media channels
Following the ever-increasing significance of social media, Brussels Airport discusses how branching out beyond standard social media channels can benefit both airport and passengers.
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Exceptional customer experience is a strategic goal for Finavia
Using technology, data analysis, Finnish design and family-friendly features, Finavia is determined to secure a flawless passenger experience at Helsinki Airport, details Timo Järvelä, Vice President of Passenger Experience and Processes.
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‘FLY AI’ report highlights potential of AI in European aviation
The report finds that more needs to be done to harness the full potential of AI to ensure the breakthrough required for this technology in ATM.