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Issue 5 2019

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The power of voice

10 October 2019 | By

As rising air traffic volume continues to put pressure on air traffic controllers and we start to streamline and integrate all controller tools in the tower, Frequentis’ Hannu Juurakko explains that there should be a focus on voice communication as an additional input sensor.

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Do you know who an airport’s primary customer is?

10 October 2019 | By

Travel agent, passenger, shareholder or legislator, no matter what the answer is, Gaëtan Gagné, Former President and CEO of Aeroport de Québec Inc, says knowing who your primary customer is will help you to define what expectations you must fulfill. As a result of this, YQB built a business strategy…

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Digitally developing airport operations

9 October 2019 | By

Daifuku recently acquired Australian-based company, Intersystems. International Airport Review spoke to Adam Matheson, Executive General Manager – Daifuku Digital Technologies, regarding this business decision.

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