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Issue 5 2019

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An insight into the future of Heathrow

7 January 2020 | By

As it stands, Heathrow is the UK’s only hub airport, and with the addition of another runway, the airport will most definitely be able to handle the expected passenger growth. The expansion project has however attracted some controversial publicity. Here Nigel Milton, Director of Communications at Heathrow Airport, answers some…

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Building Frankfurt’s future

6 January 2020 | By

Whilst constructing a third terminal at Germany’s largest airport, Holger Hofmann, Vice President of Master Planning and Infrastructure Strategy at Fraport AG, discusses the challenges associated with expanding the infrastructure at Frankfurt Airport.

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The power of voice

10 October 2019 | By

As rising air traffic volume continues to put pressure on air traffic controllers and we start to streamline and integrate all controller tools in the tower, Frequentis’ Hannu Juurakko explains that there should be a focus on voice communication as an additional input sensor.

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Do you know who an airport’s primary customer is?

10 October 2019 | By

Travel agent, passenger, shareholder or legislator, no matter what the answer is, Gaëtan Gagné, Former President and CEO of Aeroport de Québec Inc, says knowing who your primary customer is will help you to define what expectations you must fulfill. As a result of this, YQB built a business strategy…

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