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Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

news

Western Sydney Airport to benefit from Metro connection

1 June 2020 | By International Airport Review

The new Sydney Metro – Western Sydney Airport line will be open in time for the airport's first flight, scheduled for 2026.

news

HKIA enhances preventive health measures as transfer services resume

29 May 2020 | By International Airport Review

Comprehensive measures have been put in place to ensure a smooth resumption of transfer/transit services without comprising safety.

article

A clean sweep: Intelligent sanitation management paves the way for safer air travel

28 May 2020 | By Siobhan Boyle - Veovo

Don’t waste time and effort - maximise your airport sanitation procedures with passenger behaviour data.

webinar

COVID-19: Live aviation industry briefing – Daniel-Robert Gooch

27 May 2020 | By Canadian Airports Council (CAC)

Dedicated to supporting the recovery of airports, Daniel-Robert Gooch, President of Canadian Airports Council (CAC), outlined CAC’s plans to create a new customer experience; focused on safety and efficiency.

news

Aviation COVID-19 recovery guidance published by ACI World

27 May 2020 | By International Airport Review

New guidance aims to support airports in re-starting flight operations and will be updated by ACI World as more information becomes available.

news

EASA launches COVID-19 guidelines implementation programme

27 May 2020 | By International Airport Review

After releasing COVID-19 guidelines, EASA has now launched a programme to monitor the implementation of the outlined measures.

news

GRU Airport implements measures to handle the COVID-19 crisis

26 May 2020 | By International Airport Review

João Pita, Head of Airline Business at GRU Airport – the São Paulo International Airport concessionary – details how the airport is navigating the global pandemic.

news

Bengaluru Airport introduces F&B and retail COVID-19 safety measures

26 May 2020 | By International Airport Review

The heightened safety measures include an emphasis on contactless service, ensuring that passengers can travel safely during the COVID-19 pandemic.

article

How Sheremetyevo Airport handled the COVID-19 crisis

25 May 2020 | By Alexander Ponomarenko

Sheremetyevo International Airport’s Chairman, Alexander Ponomarenko, discusses how airports are often at the forefront of both medical and economic crises, and how Sheremetyevo acted to reduce the spread of COVID-19.

news

Financial support for airport concessionaires approved by Chicago City Council

22 May 2020 | By International Airport Review

Concessionaires at Chicago's O'Hare International Airport and Midway International Airport will benefit from financial support amidst the COVID-19 pandemic.

news

COVID-19 safety guidelines for air travel published by EASA and ECDC

21 May 2020 | By International Airport Review

The new guidelines for European aviation outline measures that will ensure the safest way to travel amidst the COVID-19 pandemic.

news

Heathrow Airport trials COVID-19 thermal screening technology

21 May 2020 | By International Airport Review

The new temperature screening trials are currently being undertaken in Heathrow Airport's Terminal 2, but are set to be implemented in other areas of the airport should they be successful.

news

Sheremetyevo Airport’s COVID-19 safety measures undergo inspection

20 May 2020 | By International Airport Review

Russia's Minister of Transportation conducted the inspection following the implementation of preventative COVID-19 measures at Sheremetyevo Airport.

news

Veovo launches airport social distancing solutions for safer travel

20 May 2020 | By Veovo

Veovo announces the introduction of virtual queuing and passenger density management solutions, designed to help support social distancing in airports.

news

IATA outlines a layered approach to biosecurity for re-starting air traffic

20 May 2020 | By International Airport Review

The International Air Transport Association (IATA) revealed details of its proposed temporary layered approach to biosecurity for re-starting passenger flights amid the COVID-19 crisis.

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Latest News

Terminal Operations