HKIA enhances preventive health measures as transfer services resume

Comprehensive measures have been put in place to ensure a smooth resumption of transfer/transit services without comprising safety.

masks are a measure in Hong Kong airport

Airport Authority Hong Kong (AAHK) has enhanced the health measures at Hong Kong International Airport (HKIA) to prepare for the gradual resumption of transfer/transit services on 1 June 2020.

All passengers – including departing, arriving and transfer/transit passengers – and airport staff are required to wear face masks in all passenger accessible areas of HKIA’s restricted area until further notice.

Other preventive measures include:

  • All transfer/transit and arriving passengers must undergo body temperature screening upon arrival
  • Transfer/transit passengers are requested to go directly to the boarding gates for their connecting flights immediately
  • Transfer/transit passengers are given stickers at transfer points for identification purpose
  • Passengers are reminded to keep a safe physical distance of at least 1.5m from each other when standing in queues
  • Alcohol-based hand rub dispensers and sanitising floor mats are available at each arrival gate and throughout the entire terminal
  • Cleaning and disinfection of the boarding gate area and airbridge are carried out after each arriving flight
  • Protective screens are installed at service counters, including airline check-in counters and customer services centres
  • Designated dining areas are set up for transfer/transit passengers.

Measures for airport staff include temperature check upon entering the terminal and frontline staff are provided with personal protective equipment and disinfection supplies.

A daily briefing occurs to remind staff on the protective measures and COVID-19 tests are provided by the Department of Health for airport staff.

Vivian Cheung, Executive Director, Airport Operations of the AAHK, said: “On the basis of protecting health and safety of passengers and airport staff as our top priority, it is of paramount importance for HKIA as a major international aviation hub to resume transfer/transit services. We have been working closely with the government, airlines and our business partners to put in place a set of comprehensive measures to ensure a smooth resumption of transfer/transit services and a safe end-to-end journey for passengers.”    

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