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Terminal expansion at Paris-Orly to streamline passenger processing
Paris-Orly airport expansion, which is expected to be an eco-friendly development, is hoped to facilitate increased passenger numbers to allow seamless travel.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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Brochure: PAX OPTIMA – Advanced Passenger Checkpoint (APC) solutions
The process of moving passengers through an airport needs to be secure, seamless, rapid and deliver a positive experience for all travellers.
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Facial biometrics implemented at the border in Mineta San José International Airport
Facial recognition technology to process arriving international travellers is hoped to enhance passenger experience.
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Three ways airports can transform on-time departures
Customer satisfaction for airlines and airports often pivots on ‘on-time departure’ performance. How can airports proactively ensure punctuality and smooth the guest travel experience?
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Art at Changi Airport an ‘avenue for expression to persons with disabilities’
A display of locally created art is to be displayed through Changi Airport to encourage visitors to view the artists as 'people who are so much more than just their disabilities'.
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Autonomous security vehicle will patrol Edmonton International’s perimeter fence
Autonomous vehicles have been developed to patrol the perimeter of Edmonton International Airport to ensure the security of Canada's fifth busiest airport.
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Improving the Passenger Experience with Passenger Flow Management
2 August 2018 | By Leidos
For many, the most stressful part of air travel is waiting at the airport. Crowded terminals, longer queues and wait times for check-in, security, customs, baggage claim, and even taxi queues quickly turn anxious travelers into frustrated passengers.
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Unwanted baggage scheme at Kansai International Airport
Vast amounts of luggage dumped at baggage claim in KIX has prompted the airport to offer an unwanted baggage scheme, and they will dispose of it for you.
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Lead Designer appointed for commercial terminal at world’s biggest airport
Terminal construction is hoped to ease the strain of an expected 100 million passengers to pass through annually - Lead 8 heads up construction of the commercial environment.
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Queue times continue to be longer than expected at UK border control
Queue times at border control are longer than passengers expect to wait, in recent report by ComRes. As border force is under funded, and passenger numbers increase, the problem is going to get worse before it gets better.
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ACI World and IATA have their #eyesopen to human trafficking
"We have our #eyesopen do you?" IATA and ACI have shown their commitment to raising awareness, helping to train staff to recognise the signs of trafficking with their #eyesopen campaign.
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Top 20 family-friendly airports in the UK, Ireland and the Channel Islands
Which airports in the UK, Ireland and Channel Islands are the most family friendly? Find out below.
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3D scanners to improve checkpoint security at JFK International
Screeners will have a 360-degree view of items in hand luggage which will eliminate the process of taking liquids out of bags, making security in airports more efficient.
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100ml limit on liquids through security could soon be a thing of the past
New 3D X-ray technology could soon make 100ml liquid rule redundant at airport security, as it will process the image of objects from all angles.
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Airports across globe to drive autonomous technology forward
Autonomous technology is set to increase productivity of airport operations by cutting costs, freeing up land, reducing emissions and improving safety.
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