Flying is to become safer and faster, says Prague Airport CEO
As part of International Airport Review’s exclusive CEO series, Vaclav Rehor discusses how aviation must cooperate effectively to ensure a safe future for the industry.
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Active on WeChat: Brussels Airport expands its social media channels
Following the ever-increasing significance of social media, Brussels Airport discusses how branching out beyond standard social media channels can benefit both airport and passengers.
Developing an airport app to deliver passenger peace of mind
Kate Hall, Marketing and Communications Manager at Newcastle International Airport, discusses how to develop a successful airport app and use it to create the perfect passenger experience.
Exceptional customer experience is a strategic goal for Finavia
Using technology, data analysis, Finnish design and family-friendly features, Finavia is determined to secure a flawless passenger experience at Helsinki Airport, details Timo Järvelä, Vice President of Passenger Experience and Processes.
Issue 1’s Winter Operations In-Depth Focus
This in-depth focus provides an informative and detailed overview of some of the winter operations that occur to protect passengers and staff during the colder months of the year.
The benefits of airport apps in a technologically-driven world
Tara Hernandez from Gerald R. Ford International Airport details how the airport’s app drastically improves the passenger journey; ensuring flying from the airport is not a stressful experience.
MWAA: Building a foundation for airport business transformation
Goutam Kundu, Chief Information Officer of the Metropolitan Washington Airports Authority (MWAA) and Founder of MWAA Labs, shares a personal look at the transformative journey that’s taken place over the last several years at the two-airport system of the U.S. nation’s capital.
Updating an existing BHS without disrupting the live screening process
Ben Cordingley, Head of Baggage and Commercial Operations at Gatwick Airport, discusses the challenges of replacing 27 hold baggage screening machines while still processing 50,000 bags a day.
CEO of Salzburg Airport hopes to be flying differently in the future
As part of International Airport Review’s exclusive CEO series, Bettina Ganghofer discusses how the future of aviation needs to become more sustainable in order to continue future growth.
Safe guarding the integrity of Bahrain’s BHS
On 1 October 2019, new Baggage Acceptance Rules were introduced at Bahrain International Airport to prevent system disruption. We spoke to Bahrain Airport Company regarding how these will alter both the passenger experience and terminal procedure.
First-of-its-kind autonomous robot at Dallas Fort Worth International
With the capability to handle nearly 450 bags per hour, DFW decided to test an autonomous solution to help improve the experience of passengers transferring from international flights.
End-to-end flow management: An Interview with James Williamson
Numerous airports - including Amsterdam, Bristol, Birmingham and Keflavik - have shifted from single-process queue measurement to airport-wide flow management, to help improve resourcing, expansion planning and prevent bottlenecks. We spoke to James Williamson, CEO of Veovo, to learn about the benefits of seamless passenger insights.
Vienna Airport smashes 30 million passenger barrier
Another stellar performance was recorded by the Vienna Airport Group in 2019, with a record-breaking set of traffic results seeing the group’s airports approach almost 40 million annual passengers. However, its rapid growth is being managed in an environmentally-sensitive way, as its Austrian hub significantly reduced its energy consumption per…
Airports’ progression into becoming nodes for climate action
In 2019, Airport Carbon Accreditation marked its 10th anniversary. Marina Bylinsky, Head of Sustainability at ACI EUROPE, evaluates the progress made by airports across the globe in regard to climate emergency.
Looking at the future landscape of sustainable baggage operations
A sustainable, cost-efficient, customer-centric baggage operation is achievable, if the industry is willing to openly collaborate, discusses Andrew Price, Head of Global Baggage Operations at IATA.
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