In conversation with John Irving, CEO of Liverpool Airport
Watch this exclusive interview with John Irving, CEO of Liverpool Airport at World Aviation Festival 2022.
International Airport Review’s Editorial Assistant, Lily Mae Pacey, caught up with John Irving, CEO of Liverpool Airport to discuss what airport should excel in to ensure a seamless passenger journey. For John, airports should capitalise on pinch-points, such as technology, security, baggage and boarder hall, as well as taking it back to the basics with simple customer service.
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Airside operations, COVID-19, Digital transformation, New technologies, Non-aeronautical revenue, Passenger experience and seamless travel, Passenger volumes, Sustainability, Terminal operations, Tourism, Workforce