List view / Grid view

Self-service

Groupe ADP to deploy self-service solutions for passengers

25 November 2022 | By International Airport Review

Groupe ADP has revealed the deployment of self-service options across its two primary airports to improve the passenger experience.

article

Renovating Kansai International: The gateway to western Japan

10 November 2022 | By Tsuyoshi Emura

Tsuyoshi Emura, Executive Officer, General Manager of T1 Renovation PMO at Kansai Airports, tells International Airport Review about the project and what it is looking achieve.

news

Hong Kong Airport fully implements smart check-in kiosks

8 November 2022 | By International Airport Review

Hong Kong International Airport has fully launched 'Flight Token', a self-service biometric identification system that enables Hong Kong residents and passengers to self-complete the entire departures process.

video

Maurice Jenkins, Head of Digital Strategy and CIO, Miami International Airport at FTE Global 2022

8 November 2022 | By Holly Miles, Maurice Jenkins

At Future Travel Experience Global 2022 in Las Vegas, Maurice Jenkins, Head of Digital Strategy and Chief Innovation Officer, Miami International Airport spoke to International Airport Review Editor, Holly Miles.

video

In conversation with Mohamed Albinfalah, CEO of Bahrain Airport Company

12 August 2022 | By Holly Miles, Mohamed Albinfalah

Watch this exclusive interview with the CEO of Bahrain Airport Company.

video

Trends to watch in air travel this year: Michael Christensen, Los Angeles World Airports

9 August 2022 | By Michael Christenssen

At Passenger Terminal Expo 2022, we caught up with the Chief Operations & Maintenance Officer of Los Angeles World Airports to talk travel trends.

article

Five frank questions with Steve Armitage of London Heathrow Airport

2 August 2022 | By Steve Armitage

We caught up with International Airport Review Advisory Board Member, Steve Armitage, who is also Head of Innovation and Intelligent Automation at Heathrow Airport for five frank questions.

news

Seamless passenger experience at Sharjah Airport this summer 2022

11 July 2022 | By International Airport Review

With an expected increased frequency in passenger numbers travelling through Sharjah Airport this summer 2022, the airport has introduced self-check-in services and smart gates to ensure a safe and reliable passenger experience.

news

Airports prepare for high summer demand

5 July 2022 | By International Airport Review

Airport Operators Association, Chief Executive Karen Dee has commented on the publication of the UK ‘Government 22-point’ plan to help ensure resilience within aviation this upcoming summer.

news

Zurich Airport installs self bag drop

20 June 2022 | By International Airport Review

Zurich Airport has integrated an automated, self-service baggage handling system for passengers to streamline the baggage drop process.

video

In conversation with Monette Pasher, Interim President of the Canadian Airports Council

7 June 2022 | By Holly Miles, Monette Pasher

Watch this exclusive interview with Canadian Airports Council's Monette Pasher.

article

Virtual checkpoint queuing is a passenger perk at Phoenix Sky Harbor

18 May 2022 | By Daver Malik

Daver Malik, Assistant Chief Information Officer, Phoenix Sky Harbor International Airport, tells International Airport Review how the airport’s pilot programme, PHX Reserve, is giving passengers more control over the security process, in turn leading to a more positive experience.

news

Marseille Provence Airport launches self-service for passengers

13 April 2022 | By International Airport Review

Marseille Provence Airport is set to launch a new self-connect service for passengers travelling through the airport, to ensure a smooth transfer experience during their layover.

news

ATL welcomes Spirit Airlines’ self-bag drop and passenger biometrics

1 April 2022 | By International Airport Review

Hartsfield-Jackson Atlanta International Airport has welcomed Spirit Airlines new automated self-bag drop with a biometric photo solution, to ensure a frictionless check-in experience for passengers.

article

Technology can take airports to new heights

25 March 2022 | By Brian Roche

Brian Roche, Director of Information Technology at George Best Belfast City Airport, gives his opinion on which technology will be disrupting the airport sector in the future.

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Self-service