ACI announces the winners of its Airport Service Quality Awards
ACI World’s globally-established Airport Service Quality programme reveals the best airports for customer service world wide, in the opinion of their own passengers.
List view / Grid view
ACI World’s globally-established Airport Service Quality programme reveals the best airports for customer service world wide, in the opinion of their own passengers.
Eight petrol and electric plug-in hybrid Mitsubishi Outlander PHEV 4x4s arrive at Glasgow Airport to make airside operations more sustainable.
It has been a busy few years for baggage. Resolution 753, which introduced baggage tracking as a common industry capability, came into effect on 1 June 2018. The run up to its introduction involved a lot of work ensuring that airlines and airports were aware of the new tracking requirements.…
The runway at Amsterdam Airport Schiphol will be closed for works on the taxiways, markings and lighting; flights will redirect to other runways to ensure as little disruption as possible.
Phil Brown, CEO of the Greater Orlando Aviation Authority, reveals how Orlando International Airport – the busiest airport in the state of Florida with more than 46 million annual passengers – has turned to biometric technology to enhance the passenger journey through the airport and seamlessly integrate into the airport’s…
The Airport Authority Board of Directors of Pittsburgh International Airport have approved a concept design for the terminal modernisation programme at the airport.
As winter weather becomes increasingly unpredictable, airport winter operations teams need to ensure they have the ability and provision to keep the airport running as smoothly and seamlessly as possible. This In-Depth Focus examines the ways airports can ensure they are adaptable and prepared for all eventualities.
Auckland Airport has decided to reduce prices to airlines by $33 million over a five-year period, this equates to roughly 31 cents per passenger.
In January 2019, a total of 1,050,093 passengers travelled through Southwest Florida International Airport; an increase of 8.7 per cent compared to January 2018.
CANSO's Director General, Jeff Poole, has been honoured with the inaugural Keramianakis Award for improving the safety and efficiency of airspace.
The new runway is part of the Government’s €116 billion Project Ireland 2040 plan to modernise the infrastructure, and will create more than 31,000 Irish jobs.
The problem is familiar to airport operators: Unauthorised individuals enter the security area every day, for example when passengers go back to the airside from the land side after passing through customs or wander between "clean" and "unclean" zones inside the security area.
The digital-twin programme ensures that every known eventuality has been planned for, ensuring that air traffic management is optimised.
DUB and the IAA will now incorporate A-CDM into the management of daily flight operations at the airport to help to reduce delays.
Wilfried Covent, Senior Security Expert at Brussels Airport and Chairman of the ACI Europe Security Committee, discusses his highlights from Airport IT & Security 2018 and what he will be looking forward to at this year's event.