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Accessibility

Gatwick trials new assistance system for passengers with additional needs

29 April 2019 | By International Airport Review

Blind and visually-impaired passengers can now access free 24/7 assistance at Gatwick Airport via the camera on mobile phones.

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Vancouver Airport to increase airport accessibility for those with autism

23 April 2019 | By International Airport Review

Vancouver Airport, in partnership with Canucks Autism Network, hosts an airport tour for those living with autism to experience airport processes.

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Cork Airport introduces new scheme for people with hidden disabilities

21 March 2019 | By International Airport Review

A new lanyard system at Cork Airport is hoped to allow people with hidden disabilities to gain the help they need to better navigate the airport.

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Rick Hansen Foundation awards Vancouver certification for accessibility

7 December 2018 | By International Airport Review

Vancouver International has received the gold rating from the RHFAC programme and is the first airport to receive the rating.

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Making the journey accessible for every passenger

20 November 2018 | By Nathalie von Bomhard

Nathalie von Bomhard, Head of IT Management for Fraport’s FraCareServices, discusses how airports can leverage optimisation software to meet the needs of passengers with reduced mobility.

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Ensuring the same accessibility options for all passengers

2 November 2018 | By Jari Pusa

It is essential that all passengers have the same options and rights for transfer and mobility at an airport. In 2017, almost 44,000 passengers ordered the assistance service at Helsinki Airport. This is only a fraction of the number of passengers with reduced mobility who travelled through, and those numbers…

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Handbook to enhance air travel experience of passengers with disabilities

13 September 2018 | By International Airport Review

In continuing the drive to advance the experience for all passengers at airports, Airports Council International (ACI) World today launched an updated edition of its Airports & Persons with Disabilities Handbook.

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Glasgow airport opens new £140,000 changing places facility

17 August 2018 | By International Airport Review

Glasgow becomes the largest airport in Scotland to introduce a dedicated Changing Places room for passengers with complex needs.

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Aviation Minister visits development of Aberdeen International Airport

15 August 2018 | By International Airport Review

Baroness Sugg has visited Aberdeen airport as new development continues. Due to open Q3 of 2019, it has a "particular commitment to making flying more accessible for those with disabilities."

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ACI EUROPE announces best airport winners 2018

20 June 2018 | By International Airport Review

The awards cover four traffic categories of airport and aims to recognise achievement in core activities such as customer service, facilities, retail, security, community relations and environmental awareness and operations.

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Heathrow marks International Wheelchair Day with high-tech debut

13 March 2018 | By International Airport Review

Heathrow showcased wheelchairs can be controlled using smartphones, can travel in convoy through an airport and can be programmed to move themselves to where they are needed, without passengers or attendants.

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Taking flight: Experiencing air travel with reduced mobility

19 February 2018 | By Mik Scarlet | Journalist and Campaigner

In this article, TV presenter, journalist and disability rights campaigner Mik Scarlet talks about his experiences flying as a passenger with reduced mobility.

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Are airports ready for ‘Baby Boomers’?

2 July 2017 | By Roberto Castiglioni

The segment of our population with the highest disposable income isn’t immune from ageing and the next generation of over 65s represents an unmissable opportunity for the air travel industry. Roberto Castiglioni, member of the UK CAA Access to Air Travel Advisory Group and Chair of the easyJet Special Assistance…

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ACI Europe Best Airport Award winners for 2017 announced

15 June 2017 | By Airports Council International (ACI) Europe, International Airport Review

The 13th Annual ACI EUROPE Best Airport Awards were announced last night during the Gala Dinner of the 27th ACI EUROPE General Assembly, Congress & Exhibition, hosted by Groupe ADP.

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Small changes, big differences for PRMs | The Seamless Travel Series

10 April 2017 | By Digital Editor, Roberto Castiglioni, Roy Manuell (International Airport Review)

International Airport Review speaks exclusively to Roberto Castiglioni, Accessible Air Travel Advisor, to discuss how small changes can make all the difference for PRMs.

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