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PRM traffic rebounds faster than total PAX traffic
Recently published data indicates that PRM traffic is returning to the skies at a faster rate than total passenger traffic, explains accessible air travel expert, Roberto Castiglioni.
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QEF launches Disability Equality Training course for aviation
The aim of the course is to increase understanding of disabled people, their rights, compliance with accessible aviation laws and solutions to remove and prevent barriers to equality.
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From accessibility to inclusivity at Canada’s YWG Airport
Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
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Improving an airport’s approach to accessibility with Hack Access
Janice Valentine, CEO and founder of Hack Access – a non-profit organisation advocating for accessibility – discusses the 2020 Hackathon at Dublin Airport and how the organisation is working to make the travel experience for those with varying abilities a far smoother and more enjoyable experience.
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PANYNJ launches app trial for passengers with visual impairments
The new app will be trialled at three PANYNJ-managed airports, providing navigation assistance for passengers who are visually impaired.
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Autonomous mobility vehicles trialled at JFK Airport
The autonomous vehicles, introduced by British Airways, were exclusively trialled at New York’s John F. Kennedy International Airport.
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Stansted Airport staff trained to better support passengers with dementia
Over 1,000 members of Stansted Airport staff have been trained to become Dementia Friends in a bid to make the airport more accessible.
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Birmingham Airport signs agreement to improve access to the airport
Birmingham Airport will work with Midlands Connect to improve road and rail access, including supporting the development of Midlands Engine Rail and HS2.
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Liverpool John Lennon aims to be the North of England’s most accessible airport
Collaborating with multiple stakeholders and organisations, Liverpool John Lennon Airport has numerous initiatives in place for passengers with reduced mobility.
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Domodedovo Airport opens lounge dedicated to PRMs
Domodedovo Airport has introduced a new lounge specifically designed for passengers with reduced mobility to improve their experience at the airport.
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Seattle-Tacoma International Airport to make travel more accessible for all
The Seattle airport has announced new services aimed at meeting the needs of passengers with hidden disabilities, as well as PRMs, to make the experience as stress-free as possible.
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Self-driving wheelchairs ready for passenger tests at Tokyo-Narita Airport
New self-driving wheelchairs being tested at Tokyo-Narita International Airport are capable of independently detecting and avoiding obstacles.
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Houston Airports launch mobile app for children with developmental disabilities
The app is designed to help children with developmental disabilities and their caregivers prepare for each stage of the airport journey.
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From assistance to bespoke customer service
As the aviation industry moves towards a more focused approach on passengers with reduced mobility, accessibility within airports is changing. We spoke to Roberto Castiglioni, Chair of the Heathrow Access Advisory Group, who takes a closer look at how the industry should handle this.
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Compliance vs. compassion
Brian Cobb, Chief Innovation Officer at Cincinnati/Northern Kentucky International Airport (CVG), describes the airport’s ambitions to advance accessibility among its community.
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