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The new social distancing norm will result in airport self service
Borry Vrieling, Founder and Managing Director of eezeetags, details how a post-coronavirus world will further require a developed self-service journey.
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Is it time for airports to embrace a fully self-serviced environment?
Self-service technology is imperative if airports aspire to meet the demands of tomorrow, emphasises Borry Vrieling from eezeetags.
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Issue 5’s Self Service / Touchpoints In-Depth Focus
The concept of seamless travel – a vision all airports are working to secure – relies on the flow of passengers through the terminal being uninterrupted and without delay.
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Shaving off valuable seconds with eezeetags
Increasing the ease with which passengers tag their bags will lead to an increase in retail spending according to eezeetags, the quick and easy way to self-tag baggage.
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Baggage Handling In-Depth Focus 2017
Lost and mishandled baggage is a continued fear of many passengers, and although huge improvements have already been made in this area, many experts believe further development is needed. But is more technology required to streamline processes, or is more time and money needed to train baggage handling staff?
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Passenger Experience In-Depth Focus 2017
When considering passenger experience, consideration must be given to design and flow, the efficiency of checkpoint areas and the usefulness of apps and digital services if airports want to satisfy the modern day passenger. This In-Depth Focus explores some current passenger experience developments and opportunities...
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The future of self-service? A quickfire insight from eezeetags
Eezeetags' CEO Borry Vrieling grants us an insight into the exciting future of self-service in airports.
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Passenger Experience In-Depth Focus 2017
Today’s ‘connected’ passenger expects to be able to glide seamlessly through the airport without their safety becoming compromised. As such, the passenger experience is becoming an increasing priority for the airport and airline industries alike. In this In-Depth Focus we look at the rise in automation...
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Passenger Flow supplement 2016
In this Passenger Flow supplement: Improving operational efficiency using sensory technology; Balancing seamless travel with the passenger experience; Using smart travel identity to save passengers' time; The digital revolution.
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Passenger Flow & Experience supplement 2014
In this Passenger Flow & Experience Supplement we examine the use of biometrics in today’s airports, and INTERPOL provides a fascinating article about the organisation’s I-Checkit screening solution...