Queen Alia International Airport trials biometric solutions

Airport International Group announced that, in February 2022, Queen Alia International Airport (QAIA) – in collaboration with Royal Jordanian Airlines (RJ) and a pioneering travel technology company – will begin trial testing biometric solutions on select RJ flights to Istanbul.

The advanced biometric technology was built for airports by airport specialists and involves a facial recognition service installed on select QAIA self-check-in kiosks and at boarding gates. By testing the biometric solution technology, both QAIA and RJ aim to improve the passenger experience, raise passenger handling capacity, boost automation, improve overall airport operations and, given the ongoing COVID-19 pandemic, offer passengers partaking in this trial test peace of mind as they enjoy a touch-free airport journey. 

“With airports worldwide shifting towards such transformational technologies, we welcome the initiative of the pilot biometric solutions on select Royal Jordanian Airlines flights, at QAIA. As the operator of QAIA, we are keen to assess the conditions for future deployment of such technologies at Jordan’s prime gateway to the world and remain up to speed on future travel requirements, so we can present to passengers a faster and more streamlined contactless journey,” commented Airport International Group CEO, Nicolas Claude.

Credit: Queen Alia International Airport (QAIA)

Royal Jordanian Airlines Vice Chairman/CEO, Samer Majali added: “We are thrilled to try biometric check-in solution that improves customer service, makes the flying experience more hassle free and ensures safer travel during the current pandemic. Our endeavour to make travellers’ airport experience as smooth and as safe as possible is made possible by our longstanding partnership with Airport International Group. It is with pride that we carry out our role of national carrier of Jordan, and connect it with the rest of the world.”