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Terminal Operations

 

Airport Terminal OperationsHere, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

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Changing the face of travel

15 September 2019 | By

Colleen Manaher, Executive Director – Planning, Programme Analysis and Evaluation at U.S. Customs and Border Protection, discusses how biometrics hold the key to the future regarding the air travel industry’s development, and what this means for the millions of passengers that travel each year.

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Just because we can, should we?

13 September 2019 | By

With a mission to promote the responsible and ethical use of biometrics, Isabelle Moeller, Chief Executive of the Biometrics Institute, questions whether the industry is waiting for one main player to discover how to manage biometrics at the border, and offers advice on how to get there quicker.