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Minangkabau Airport to increase capacity with terminal expansion
In answer to recent passenger growth, this newly expanded terminal will be capable of serving 5.17 million passengers per year once complete.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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Do you know who an airport’s primary customer is?
Travel agent, passenger, shareholder or legislator, no matter what the answer is, Gaëtan Gagné, Former President and CEO of Aeroport de Québec Inc, says knowing who your primary customer is will help you to define what expectations you must fulfill. As a result of this, YQB built a business strategy…
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Interview Spotlight: Nuctech discuss the biggest threat to airport security
Li Huayu, Assistant President and General Manager of International Civil Aviation at Nuctech, discusses the current biggest threat to airport security, and further technologies that need to be developed to tackle airport threats.
whitepaper
Air France-KLM flies high with TIBCO integration
A unified system created by integrating many others solves the integration problem, reduces costs and ensures high-quality services in the future.
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Putting the passenger first with new technologies at Indonesian airports
Gidionton Siagian from Angkasa Pura I Airports explained why the future of airports will be based on passenger experience, automation and biometrics; an insight into the technology trends in Indonesia.
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Issue 5’s Self Service / Touchpoints In-Depth Focus
The concept of seamless travel – a vision all airports are working to secure – relies on the flow of passengers through the terminal being uninterrupted and without delay.
webinar
Optimising passenger flow with a holistic approach to resource management
4 October 2019 | By Dassault Systèmes
ABOUT THIS WEBINAR The right resource allocation is key in improving passenger flow at your airport. But without an holistic view on the operations, inefficient or even counter-productive decisions are easily made. In this webinar Dassault Systèmes explain how a passenger flow model can be used to determine the optimal…
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Schiphol Airport: Striving towards seamless flow and self-service security
For airports across the globe, providing passengers with a seamless travel experience whilst protecting the airport systems from risks are two of the most important priorities. Here, Wilma van Dijk gives an insight into how Schiphol is working towards securing both.
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International Airport Review Issue 5 2019
How virtual reality is being used within airport operations, 10 focus areas to ensure workforce wellbeing is cared for and a London airport’s new sustainability strategy are all covered in this issue.
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Avinor Oslo Airport: A new border control solution by IDEMIA
With tourism on the rise, Scandinavia’s second busiest airport had to increase throughput and enhance the passenger experience quickly. IDEMIA delivered a state-of-the-art automated border control solution that significantly decreased queues, just in time for Avinor Oslo Airport’s peak season.
news
San Francisco Airport announces gate re-numbering plan
SFO's new airport-wide alphanumeric gate numbering system, aimed at improving passenger experience, will launch on 16 October 2019.
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AITS 2019: Developing an effective security culture
With an inspiring keynote speech from Chris Woodroofe, and Richard Duncan's Chair address, the security stream of AITS is officially open.
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AITS 2019: Driving communication in the airport industry
The Airport IT and Security Conference is being attended by more airports than ever before, a situation which needs to be fully utilised to improve airport operations and customer experience.
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Malta International Airport’s clean energy investments have proved beneficial
As one of the signatories to ACI’s Net Zero Carbon 2050 resolution, Malta International Airport has invested in clean energy solutions and its photovoltaic system has nearly tripled its output.
webinar
A day in the life of seamless travel – the next chapter of modern aviation
24 September 2019 | By Vision-Box
Join us on the 6 November as industry experts explore the current developments of seamless travel around the world through real-life implementation, lessons learned and subsequent best practice.
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